Back to BISSELL CrossWave All-in-One Multi-Surface Wet Dry Vac 2211W

Customer reviews

4.12 out of 5stars
(16 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
09/28/2020
I cant love this enough!!
I can't love this enough. It does an amazing job on my LVP flooring. Its lightweight and easy to maneuver. Very easy to clean after use. If you've been on the fence about getting this, take the jump and buy it! You won't regret it.
Krisney

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/28/2021
pickup order. box destroyed. used item.
Furious. I ordered this item for pickup and the box had been previously opened and damaged. I removed the loosly slapped on tape to find the bissel was dirty and tossed carelessly into the box. I should also add 5hat there is the shipping lable and return lable from a customer and address that is not me. This is unexceptable.
unsatisfied
14 reviews
Filter by:
Sort by:
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/22/2023
    Time saver! Great product
    Arrived quickly. I was skeptical because it was marked down significantly, but I'm so glad I bought this. I have a Bloodhound who slobbers and sheds, along with 3 daughters and a busy life. Cuts my mopping and vacuuming time in 1/2. It's a two in one…we'll add in cleaning my area rug, a 3:1. Highly recommended for busy families and those with pets. Really any one who wants to shorten their daily chore time.
    Susan
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/02/2022
    Clean floors!! All in one performance!
    I purchased this bissell a month ago and have used it a few times. I have a toddler/cat and dog! So we make messes and this truly cleaned my floor with ease. I was impressed. Very easy to take apart and clean in about 30 seconds!! It will sweep, mop and dry! I snapped a photo of my clean floor you can see from the outside light shining on it. It comes with a manufactured warranty and you can get the extended warranty from Walmart if you’re worried. Highly recommend over the tradition sweep, then mop and then wait to dry method. Nobody has time for that anymore.
    Angel
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/17/2022
    buyer beware
    Stopped working after 6 months. Consider saving money by investing in a less expressive porduct that will last. Unexceptable performance for the investment of $200.00. Brush also gets dirty quicky and tangled with any long string object. Trash dispenser is small which causes to constantly keep emptying. Wet floor function works against already filthy brush. Avoid at all costs.
    TheCritic954
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/28/2021
    pickup order. box destroyed. used item.
    Furious. I ordered this item for pickup and the box had been previously opened and damaged. I removed the loosly slapped on tape to find the bissel was dirty and tossed carelessly into the box. I should also add 5hat there is the shipping lable and return lable from a customer and address that is not me. This is unexceptable.
    unsatisfied
  • 3.00 out of 5 stars review
    Verified Purchaser
    08/05/2021
    Cleans hard floors well but..........
    This is not a promotional review, I paid for this multi-surface cleaner. Positives: The rugs and hard floors looked and felt much cleaner than with my regular cleaning routine. I usually sweep, vacuum and then mop hard floors and just vacuum rugs and carpets. Our home is only 2 years old and I've never shampooed the carpets, having gotten rid of clunky old Bissell shampooer when we moved. This Crosswave is so much lighter (I think I read 11 lbs) and easy to assemble than old rug cleaners. I'm not especially handy but was able to unbox and start using the Crosswave in 10 minutes, including reading easy to follow instructions. Some reviewers mentioned lack of edge cleaning but I did not having an issue with it, edges were cleaned ok. The water tank seemed to have picked up much more dirt than my floors showed. The laundry and bathrooms tiles usually look sticky or streaked a few minutes after mopping with water, Fabuloso and vinegar but they looked great after using the enclosed solution and water. The 2211 series was out of stock at the Bissell site but it I found it at lower price at Walmart. Walmart had it my door within 6 hours of ordering. Negatives: The rug setting needs a rug height adjustment, on my area rugs and hall runners it was very difficult to use! I finally ended up using the hard floor button for runners. Also, transitioning from carpeted floor to tile was difficult; it kept leaving a trail of dirt at the edge of the tile. In some areas I had to go over a spot several time just to pick up hair or lint. The enclosed formula scent reminds me of a home perm, chemical like. I hope I can find a better scent choice. With tax I paid $246, a little high for my taste as I will still need a broom and mop for tighter places. I cannot get rid of my Shark for regular carpet vacuuming. This Crosswave will be for weekly hard floor cleaning and occasional high traffic area on carpets and rugs. After cleaning traffic areas in 3 bedroom, 3 long runners, 1 large area rug and 2 tiled bathrooms I was sweating like I had run a marathon! My right shoulder was very sore from all the pushing and pulling. The solution spray trigger is a little too easy to push by mistake as it is on the handle used for pushing the sweeper. This is a minor annoyance. Overall I don't hate it and don't plan on returning it but it is hard work and does not replace all my cleaners. The idea of all in one cleaning is great but this Crosswave needs some tweaks.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/27/2021
    All you need
    I just purchased 2 Bissell Crosswaves, one for me and one for my mom. We love them! It is a broom, vacuum, and mop all in one. Easy to assemble, use, clean, and maintain. Very intuitive. And it actually cleans!!! You can see how much gets picked up in the dirty water tank, even when the floor doesn't appear too dirty. We will never go back!!! #sweepstakes
    Christina
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/26/2021
    Four dogs who come in and out as they please.
    Overall happy and satisfied customer because the floor feels sooooo good when you are done! I grew up mopping on my hands and knees. No product will be like that. However, using a mop hurts my back and I needed a way to keep up with 4 dogs in and out all day. This product does a really good job and it is easy to use. I subtracted a star for the small reservoir tank and I do still have to apply pressure with my foot to the top front for those really tough spots (you know what i am talking about). As with almost everything out there besides the knees method there is a gap at the baseboard you will have to manually finish. Still much better than mopping. I just use a squirt bottle and paper towel with my foot to get baseboards.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/22/2021
    Buy buy buy this product :)
    LOVE this machine ! It does a splendid job on my hardwood floors and a wonderful job on the carpets...as well as the large throw rugs. Its easy to assemble, clean, and has a very long cord. I tried it on my lanolium and must say, it did ok ( but not built for that surface ) it is a tad bit heavy, but i am able to manage it. Ive added a photo of the before and after on my carpet and the water when i was finished.
    tina
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/06/2020
    Buy this vacuum!
    I made the upgrade from the Spinwave to the Crosswave and this vacuum is incredible! I cannot believe how clean it has left my floors. It finds dirt that is not even visible to the eye. It was easy to assemble and I've used it every day since! Nicely done Bissell!
    Tiffany
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/05/2020
    Cleans floors very well but difficult to clean the machine
    The Bissell crosswave cleans my hardwood floors and area rugs very well! The machine itself takes quite a bit of time to clean- even after just one use it was pretty difficult to get into some of the spots of the machine and some parts are almost impossible to get clean.
    Sarah
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/28/2020
    I cant love this enough!!
    I can't love this enough. It does an amazing job on my LVP flooring. Its lightweight and easy to maneuver. Very easy to clean after use. If you've been on the fence about getting this, take the jump and buy it! You won't regret it.
    Krisney
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/09/2020
    A+ Game changer for cleaning hardwoods and tile
    We have a toddler. The cross wave wet cleaning does the trick. It cleans with clean water, scrubs the sticky spots, and vacuums up the dirty liquid and solids alike with ease. Some have noted there is a little cleanup to do after as being a downside but I find it very easy and fast. I also appreciate the capacity to clean my entire house without needing to refill.
    Keith
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/27/2020
    Insane Clean
    I seriously underestimated how dirty my floors were! I swept, vacuumed, and steam mopped my floors before using the Bissell Crosswave. The water was coming back completely filthy!! I repeated it again, filthy water. I did it a THIRD time and the water came back clear! I could not believe the amount of dirt this thing pulled off my floors. My floors look amazing, and the cleaning solution smells so fresh. 10/10 recommend! #sweepstakes
    Heather
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/22/2020
    High hopes........huge let down
    I am a big bissell product fan but i am not as happy as i hoped to be. While it does clean well, its very loud. Easy to assemble. Easy to empty and clean. The problem i have is it leaves about a 2 inch dirt gap between wall and floor.. For the price paid, im not happy. If i am going to have to go around the edges with a mop, then i might as well save the money and just get a steam mop that does the whole floor.
    flipflops589
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/28/2020
    Best money I've ever spent!!!!
    This is the best investment I've ever made! It's amazing how much you miss just sweeping and mopping my hand. I ran my vacuum and swept before using and the water and debris I cleaned out of the cross wave when I was done was unreal! It's so awesome I've been using it everyday and looking for things to clean!! Hahahaha
    Bryan
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/30/2020
    Love the Bissell Crosswave
    I love how easy it is to use. Way easier then with wet swifter or similar because of little effort to roll forward and back. It really het the dust and dirt up. I only wish the holding tank was bigger or at least hold as much as the solution tank. Thank U
    Cathy