Customer reviews
4.4 out of 5stars
(20 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
10/19/2020
Excellent product - well made - affordable!
The heating pad is made of very soft velour material and is very well made. It comes with a long cord and it attached to the left side of the front. It is some what heavy due to the roll along the entire outside of the pad being filled with weighted pellets - which helps it stay in place on the body. If a person was small or very thin this might be too much weight and be uncomfortable. I had one similar several years ago - the collar was not as high nor the back as long. This is a overall improvement - I love mine - I would recommend this product to anyone who has neck, shoulder and upper back pain, stiffness or muscle aches.
BARRY
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
08/31/2022
Miserably uncomfortable
Awful! Very heavy, very stiff, very inflexible, unwieldy, awkward., and very uncomfortable. After trying it on very briefly, I packaged it for immediate return.
Annie
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser08/31/2022Miserably uncomfortableAwful! Very heavy, very stiff, very inflexible, unwieldy, awkward., and very uncomfortable. After trying it on very briefly, I packaged it for immediate return.Annie
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4.00 out of 5 stars reviewVerified Purchaser08/07/2022Great heating padI have a pinched nerve in my neck radiating to shoulder and arm. This is nice because it covers neck and shoulder area. My only complaint is that it doesn't stay hot for very long. I have to keep adjusting the heat to go higher after about 4-5 minutes.Precious
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5.00 out of 5 stars reviewVerified Purchaser02/05/2022PERFECTIONThis is the most awesome thing on earth for me. it is like it was molded to my broken neck. it has a strong flex forming rod that positions it around the neck area where you need it. it heats the shoulder areas front and back.carol
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5.00 out of 5 stars reviewVerified Purchaser07/11/2021Best Quality. Heat relaxes shouldersThe best one by far. If you have shoulder/neck pain, this brand is the best quality. It's larger, softer, and will last much longer than other brands. Believe me, I have tried others. The Sunbeam is well worth spending a little more money on. Do it.Me
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5.00 out of 5 stars reviewVerified Purchaser06/15/2021Little old LadyNice product. It was a little heavy and big on my shoulders and neck. My nephew loves it. It fits a man better. I went back to my old faithful, its a Sunbeam also.Sally
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5.00 out of 5 stars reviewVerified Purchaser06/09/2021NeckThis heating is the best heating pad ever. I have several neck surgeries completed n the last one had to fusion my spine from C3 to T2 n had 2 metal rods inserted on each side on my upper spine to try to stabilize the repaired spine. The surgery was very successful but there is still some upper neck/shoulder muscle n nerve pain. And muscle pain down along one side of my spine. This heating allows me at rest times n bedtime to wear the heating place on 2nd setting (yellow) n lay down. Within 15 minutes my neck, shoulders n back are relaxing n reducing the pain helping to minimize the nerve pain which remains from my last surgery. It's great !!! I ordered the gray color. One improvement - create the shoulders to hang over the shoulders more with more heat to cover the end, top n side of your shoulders for us older folks with shoulder pain problems. I wish you could make something like this for the low back long term pain sufferers due to sciatic pain, disc n spine pain in the L5-L3 n S1 n other chronic hip pain n pain in low back Drs just can not locate on any MRIs or CT scans but they agree you are suffering from pain in that area they just can't find the cause to show to your medical plan. Please make that heating pad it would be very similar to the neck but not high neck pad, must wrap around belly button area n close/hold. Then dangle the back area for low back but make it in a more rectangular shape n longer so it hangs past the butt down into the thighs but it also wraps part of the way around thighs and wraps all the way around butt/low abdomen of the body with those Velcro straps to keep it tight on the person n the heat will get Not only the back but the front of the lower abdominal areas n part of front thighs. Thanks for consideration this type of heating pad. I would buy in a minute!!!!!ellen
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5.00 out of 5 stars reviewVerified Purchaser04/26/2021A good buyIt works very well It it a little hard for me to have on because I have a trac to help me breath I a shoulder and neck problems and really relaxed them.vicki
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5.00 out of 5 stars reviewVerified Purchaser03/27/2021Worth owning it.I like that its weighted and well made. Its one size fits most, so its a little large for me, but I find it very useful just the same. It has a detachable electric cord for ease of cleaning. I store it in my closet on a hanger. Very good product by a well known name, Sunbeam.Victoria
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5.00 out of 5 stars reviewVerified Purchaser03/25/2021Jann
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5.00 out of 5 stars reviewVerified Purchaser03/23/2021Nancy
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5.00 out of 5 stars reviewVerified Purchaser12/19/2020A must have for upper cervical issuesMy mother has disintegrating cervical disc's causing her much discomfort from her hairline thru shoulder blades. Regular heating pads do not reach or are impossible to keep in place along the spine of the neck to hairline so when I came across this heating pad I was ecstatic! I arrived within 10 days of purchaseBart
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1.00 out of 5 stars reviewVerified Purchaser12/03/2020thats a wrap but not a good oneoccasionally provides some utility but always find it wanting. the heat just isnt strong enough coming from the one thin band around your neck to provide much comfort. looks like more going on then there is. into the closet of sad items bought while suffering that do little to alleviate it.david
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4.00 out of 5 stars reviewVerified Purchaser11/06/2020Great for tight muscles, but needs adjustable siziWorks great! It has 3 heat settings and heats up pretty quickly. Really feels grwat after a long day/week of sitting at a computer all day long! Took one star off because the closure is magnetic, which is great, but not size adjustable, so when I close it, it doesn't hug my neck and shoulders where it needs to. There's a gap. It feels like it's made for a larger person, so I have to hold it tighter or sit on the couch a certain way to have it hug me to heat certain areas of my neck and back more effectively. If it were adjustable, I would give it 5 stars.CJ
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5.00 out of 5 stars reviewVerified Purchaser10/30/2020Large for a woman but still effectiveI get really tight in my neck and shoulders which causes other issues in my lower back. As I am doing household chores, I take a break with the neck and shoulder wrap and it truly helps. I do find its a little large on me, as its big enough for a man but thats fine.Carole
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5.00 out of 5 stars reviewVerified Purchaser10/19/2020Excellent product - well made - affordable!The heating pad is made of very soft velour material and is very well made. It comes with a long cord and it attached to the left side of the front. It is some what heavy due to the roll along the entire outside of the pad being filled with weighted pellets - which helps it stay in place on the body. If a person was small or very thin this might be too much weight and be uncomfortable. I had one similar several years ago - the collar was not as high nor the back as long. This is a overall improvement - I love mine - I would recommend this product to anyone who has neck, shoulder and upper back pain, stiffness or muscle aches.BARRY
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4.00 out of 5 stars reviewVerified Purchaser10/16/2020Happy with my purchase and got what I paid for.I received my heating pad and used it immediately. With 4 levels of heat, I cycled through the controller and found a setting (highest) to be the best for me. As I am using the heating pad, I did wish it could have been larger and covered both shoulders at the sides as well, not just from the top. Other than that, I am quite happy with my purchase.Chi
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5.00 out of 5 stars reviewVerified Purchaser08/06/2020Conforms to your upper back, neckPurchased for my wife and she said it works very good to heat her shoulders, upper back and neck. She has had normal rectangle heating pads and she could not get all of this area at one time so this is a great improvement that gets the entire area at once reducing the time to heat where she has the most problem.Barry
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5.00 out of 5 stars reviewVerified Purchaser04/28/2020Amazing!!!I love how this is weighted. It's warm and because it's weighted it stays in place and feels so comforting.Amy
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4.00 out of 5 stars reviewVerified Purchaser04/18/2020BEST NECK HEATING PADI really like this heating pad. It wraps around the neck and shoulders and actually heats the neck, which many do not do. Only draw back is I wish the back portion was longer. Otherwise, it does a fantastic job. Has a front automatic magnetic closure.Patti
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5.00 out of 5 stars reviewVerified Purchaser04/12/2020Sunbeam RenueThis works well and is very comfortable. Nothing else has been this effective at providing heat to both the neck and shoulder areas. For treating minor aches and pains it is excellent.SeldomScene