Back to Whirlpool 5,000 BTU 115-Volt 150 Sq.Ft. Window Air Conditioner, White, WHAW050CW

Customer reviews

3.87 out of 5stars
(15 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
07/28/2022
Works great in my older house
I got this for my parents house for the room which we stay in when we visit, the house was built in 1950 so it doesn't have a/c and the room that me and or my siblings stay in when we visit is the hottest in the house, it probably took me about an 45 min to install and secure to the window, and it works amazing, that room is now the coldest in the house, my parents like how it has a remote so they just open the door a bit and turn it on with the remote about an hour before we get there and the room is nice and cold when we arrive
Ts97moval

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
08/19/2021
completely stopped working
Have had this in use less than a year! It's been in the window for 2 months: all buttons stopped working. The temperature starts rising on the unit display and buttons won't work to turn is down. Been on with customer service 4x today and they are not doing anything.. whirl pool customer service is bull.
candice
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    07/28/2022
    Works great in my older house
    I got this for my parents house for the room which we stay in when we visit, the house was built in 1950 so it doesn't have a/c and the room that me and or my siblings stay in when we visit is the hottest in the house, it probably took me about an 45 min to install and secure to the window, and it works amazing, that room is now the coldest in the house, my parents like how it has a remote so they just open the door a bit and turn it on with the remote about an hour before we get there and the room is nice and cold when we arrive
    Ts97moval
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/25/2022
    Large and Heavy
    Item arrived quickly but is very heavy. We had to remove front face and actual unit to install side panels, which seemed ridiculous. Screws prevented an easy return of the unit into the cabinet. We understand now why but we were not prepared to do all this to get it installed in our window. It is the largest A/C unit we have ever ordered for our home. Takes two people to lift
    rdjd
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/10/2022
    Nice
    I really like this a/c unit. It cools efficiently and is pretty quiet.
    Ricci
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/07/2022
    A winter storm in a box.
    This unit moves more air than any AC I've owned, which is a good feature. I have had it for a week now and it is doing wonders for the temp in our home. The controls are easy to use and there is none of the "smart" WiFi junk to complicate things. the only drawback I find is that the green temperature indicator LED display is ON all the time. In a bedroom environment those lights can be annoying. I put a section of sticky-notes over it to darken it.
    Andrew
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/28/2022
    calling Whirlpool!!
    details? here you go! the material that holds the unit was totally plastic!! oops! don't drop it! units aren't made like the old days!! today is cheap plastic!!! could say more, but i think you get the message! now, for a little positiveness, the air flow is good for a 5000 unit for a kitchen!! does very good at night! gave 3 stars because of unit's material.
    ethel
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/02/2021
    Quality Control issue / Works good otherwise.
    Purchased the 22k model. It arrived fast and on time. The box was in ok shape. The unit was undamaged. I bought it to mount through the wall in an existing wall opening. Upon unpacking I found that the included top rail inside this sealed box was not brand and didn't math the unit. The foam insulation had already been applied to the underside of the rail, and was tore up as it must have been already stuck to another unit and was later removed. When laid across the top of the unit, the pre drilled holes did not match up to the ones on the unit, and the screws provided passed right through the holes on the top of the unit, but not the bar. The unit was brand new, I examined it very closely, so obviously there is a story behind this discrepancy in quality at the factory. I had to adapt and improvise to work around that issue, and the rest of the install went well. I do like the unit's performance . It cools down the area and shuts off as it should . Runs much quieter that the last smaller unit it replaced ,and the air flow is very good. Would have given it 5 stars but there was a quality issue. Lastly the filter is unimpressive and fit is not very snug...lots of dust is getting around that for sure...I used a little clear tape to hold it snug at the sides... I should not have to do that.
    Keith
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/19/2021
    completely stopped working
    Have had this in use less than a year! It's been in the window for 2 months: all buttons stopped working. The temperature starts rising on the unit display and buttons won't work to turn is down. Been on with customer service 4x today and they are not doing anything.. whirl pool customer service is bull.
    candice
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/23/2021
    A better way of shipping heavy items.
    Box was damaged during shipping. Air conditioner frame was bent. Unit does work. Would have returned it but doesn't currently have air at the house.
    Donald
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/18/2021
    lifesaver!
    best ac we ever bought cools our whole downstairs
    Jody
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/11/2021
    The unit isnt exactly as pictured. I like it anyway. It was easy to install by myself. It was a little heavy but manageable. It blows cold air and seems to work fine so far. It has many features I didt realize.
    Penney
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/10/2021
    Buyer be wary !
    Picture shown indicates width is 19" . Description details below states width is 18.6" . After unpacking i measured the actual width to be only 16 inches. The height
    Sonofbob
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/02/2021
    Great a/c unit!
    This is a fantastic a/c! I haven't turned it off since it was installed, but I do vary the thermostat according to time of day. At night I adjust it to come on less often saving money. By about 3:00 pm, (if there is minimal foot traffic), it begins to heat up in here and it has to be adjusted at that time. If the grandchildren are going in and out, I have to cool the house sooner. This is the quietest a/c I have ever encountered. It actually makes less noise than the heat pump. My heat pump is becoming obsolete, I was told by the repair man, and the cost to replace it was frightening! I am glad that I chose this window unit. It is braced on every side, with very thick foam insulation on the side pieces. It is very secure in this window, and is bolted on the top to prevent the window from being opened. It is braced at the bottom corners, on the top, and has braces outside, with heavy duty enameled braces. It is a nice looking unit and it does a great job of cooling.
    Caroshina
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/10/2021
    Cools and heats well.
    Works well and is not as noisy as the old one. Heat option is nice. Not as hot as I expected but heats room very well. When installing we had to take off front cover and it was so stuck on that we broke one of the catches on it while trying to remove it So that is a down side. Going to call c/s to see if they will do anything on monday.
    dererik
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/11/2020
    VERY PLEASED WITH MY ORDER
    It arrived a few days early, everything was exactly as Describe on the add,there was no damage from shipping it too the house.. I'm very pleased and satisfied,also very COOL thanks to Walmart!! Lol.. (definitely Recommending) THANKS
    Chris
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/12/2020
    I didn't want to build an ac
    fedex dropped mine but it works and its quiet enough and cold that being said if you buy this item they should tell you that you need to take the unit apart to install parts from the inside of the outer shell so have room to tear your ac apart and place the guts while you work on the shell
    jeramiah