Back to LG 10,000 BTU Window Air Conditioner, Cools 450 Sq.Ft. (18' x 25' Room Size), Quiet Operation, Electronic Control with Remote, 3 Cooling & Fan Speeds, Auto Restart, 115V

Customer reviews

3.92 out of 5stars
(24 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
08/31/2021
Great product
It has a extremely high cooling power, however its huge!
Miguel

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
07/20/2022
disappointed
I purchased this a/c uniton June 5, it took til June 17 for it to be delivered but understandable d/t the current climate. I was pleased with it until July 10. The unit was making a low humming sound. I contacted LG they walked me through several reset attempts to no avail. The agent said he put in a service call but no one called. I also searched on LG's site for service centers in my area but didn't find one. So I put in a service call online. I advised the LG agent online that were no service center near me. On Thursday, July 21 I received a text that stated there are no available service technicians in my area. Finally admitting defeat I returned the unit. I was hoping this LG product would be better than my last experience it was not.
tee
14 reviews
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  • 3.00 out of 5 stars review
    Verified Purchaser
    08/13/2022
    Short life
    It has been almost exactly a year sonce we bought this unit and we're already looking to replace it as it is not putting out the type of cold air it once did. We cleaned the filters and while it's been very hot lately i feel as if it should be performing much better than it is. Disappointed that its 10k BTU yet we're sweating in our bedroom even at night.
    crystalcr
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/23/2022
    So glad I bought it my old AC was only 5000BTUs and it wasn't doing the job like it used to, and I live in a studio apartment so this new unit comes in handy because my apartment faces the sun and every morning during the summer months you can feel the heat beating on the windows as the sun comes up in the morning so you can imagine how annoying that can be so im definitely happy wtih my purchase thank you .
    Jose
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/20/2022
    disappointed
    I purchased this a/c uniton June 5, it took til June 17 for it to be delivered but understandable d/t the current climate. I was pleased with it until July 10. The unit was making a low humming sound. I contacted LG they walked me through several reset attempts to no avail. The agent said he put in a service call but no one called. I also searched on LG's site for service centers in my area but didn't find one. So I put in a service call online. I advised the LG agent online that were no service center near me. On Thursday, July 21 I received a text that stated there are no available service technicians in my area. Finally admitting defeat I returned the unit. I was hoping this LG product would be better than my last experience it was not.
    tee
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/09/2022
    Worst nightmare.
    this air conditioner worked great for the first 7 months. then stopped pushing out cool air. call lg to replace i have bern waiting 2 months now and they still have yet to replace. its a joke. beware when buying cause if it goes out under manufacture warrent you have to deal with them even if you got the warranty fro. walmart like i did.
    Shannon
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/06/2022
    Great size for a 20x25 room!
    I love this air conditioner. Be prepared to assemble the casing into the window first and then the compressor. It's not hard it's just heavy and you will probably need assistance. But despite that this air conditioner saved me and my pets. The remote makes it easy to adjust the temperature and by using it on energy saver mode it has saved me electricity!
    Rhonda
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/24/2022
    Very heavy if you plan to use only temporarily
    I never unpacked this from the box, so I cannot comment on it's performance. I just needed an air conditioner for a couple of months in the summer that could be easily removed, stored, mounted, etc.... This was not it. This thing is mammoth and at 74ish lbs was not something I wanted to deal with moving back and forth. I returned it, and will look for a smalller (even if underpowered) unit.
    nateb
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/24/2022
    Excellent AC unit
    This AC unit took us about 2 hours to install. This is probably on the high end, but we had to cut about a quarter inch off the exterior trim to get it to fit. The instructions were easy to read and easy to follow. The English instruction's spelling and grammar were were correct, which helps a lot. Far better than most manuals. The actual installation began with removing 4 screws to sperate the unit from its housing. Four more screws were used to install the mounting anchor bracket/jack screws assembly. Then we used a level to check the backward slope to ensure proper condensation drainage. Next we placed the main unit inside the housing and put the four screws back in to secure in place. After that, we installed the front panel and the unit worked well. Issues : The front panel is tricky to install. There are cutaway ways for the chords to sit in, but it is tricky to get them to align with the chords. The chords are stiff, not pre-bent to fit the ways, and seem to have a mind of their own. This part of the installation was the hardest part and isn't covered very well in the manual. We had to hold them in place with a stick as we closed it in a clamshell fashion from the panel side. The front panel itself could use some better hold down tabs. They have just enough robustness to hold the panel in place, but not a bit more. This unit works well in our 14'x15'x10' room with two high end desk top computers (they can warm the room like 600 watt space heaters). Our 5000 BTU Media unit just couldn't keep up with the 100 degree heat wave in the humid Midwest. So we bought this 10,000 LG unit and it has no problems keeping the room at 68. It runs comparatively quiet and isn't running constantly. The remote is pretty basic with buttons to adjust the mode, fan speed, timer and toggle the unit On/Off. It doesn't have an LCD or any other display to provide information feedback. That can be a pro or a con depending on what is important to you. Overall, I love this AC unit. It is a great product and has exceeded my expectations.
    christina
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/22/2022
    Does what it's made to do.
    It's a big boy first and foremost. It took some wiggling but I got it to fit. First you have to mount the outer shell then slide the inner AC inside it. It cools my room in less than 20 minutes(It's 100 outside these days) It's quiet and does it's job to keep me cool this summer. P.S. my original AC was a 6000BTU unit.
    Kristofer
  • 4.00 out of 5 stars review
    Verified Purchaser
    05/12/2022
    Not a bad unit for the price.
    Keeps my room as cool as I like it. No problems in that area. As far as the noise I would say it's about average for a window unit. Not terribly loud but if your a light sleeper you might have an issue. The only thing I dislike about this unit is sometimes when you have it on energy mode it sometimes goes on and off constantly. It will go on for 30 seconds then off again and 30 seconds later on again. Seems crazy to me to kick on for 20 seconds. I don't know if I got a bad one or if they all do that. Remote works well, I like being able to adjust the temp from my bed.
    Lin
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/06/2022
    Glad I purchased it.
    its only been 6 days since it was installed. It has been too cold to turn on but we tried it out for a few minutes and its seem to run fine. very quiet and very easy to install. Fit our hole in the wall perfect. The opening measured 15" H and 23" W. That is what the ac measured also. Fit perfectly. So far I am Pleased.
    Janet
  • 2.00 out of 5 stars review
    Verified Purchaser
    09/13/2021
    works well but poor materials caused rusting
    The ac unit works well, it is pretty quiet, i like the features but the sides and bottom are rusting after just one year, i believe the engineers should have used better materials , i have owed many air conditioners of several makes and non rusted like this. its discoloring my siding and concrete below.
    TR61
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/02/2021
    Works as promised
    This window unit is light enough that I can hold it myself, which should be helpful when it comes to un-installing it over the winter, but it still has enough power to keep the room nice and cool. The room is smaller than the size of the room this unit is recommended for, and I can tell it helps keep the rest of my house a little bit cool, too (but not as cool as this room). I especially like the ease of the remote control and the flexibility of the energy saver setting. I do wish the AC unit had some kind of vertical window filler - it only comes with horizontal window filler, so I had to make a makeshift window filler to sit above it since my window slides left to right.
    coolerthanusual
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/31/2021
    Great product
    It has a extremely high cooling power, however its huge!
    Miguel
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/15/2021
    8000 BTU perfect for my room
    I couldn't take tge heat anymore. And Walmart just saved me this AC kepp my room cool I paid installation service keep myself the installing headache
    Marjorie
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/06/2020
    Unhappy in Tennessee
    I ordered this in April it didn't get installed until June and by November it has started rusting the outside frame and fan coils.
    Cleary1989
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/27/2020
    The One
    This thing does the job and more! In my opinion, someone really out did themselves inventing this baby not to mention what they named it, this LG unit will definitely be a part of you living the good life. Real comfort and excellent energy Savings I tell you the truth, I hit the jackpot with this one.
    Stephanie
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/28/2020
    General review. Installation and operation.
    Purchased for an attached garage with two cinder block walls. Full sun, no shade in metro Denver. I've only had the unit now for about 3 weeks and every day it has been in the mid to upper 90s. The unit has performed very well and surprisingly quiet. On average I have seen a 25 degree temperature differential in the hottest part of the day. For reference, my garage is about 570 sf. Everything I had read in my research said to size up for walls/doors that have full sun exposure. Installation was very easy with a second person to lift the unit in place. The internals slide out on a single tray leaving just the outer frame to make mounting the unit a breeze. Mount the frame, slide in the tray, a couple of screws and put the front cover on. My only complaint (and isn't something that would dissuade me from purchasing again) is that the rear fins are completely exposed. Some type of grill or grate cover over them would be nice to protect against damage from the inevitable hail storm. Power to the unit was not an issue. I initially had it plugged into a standard 15a outlet but, have since ran a dedicated circuit to this unit. The lights in the garage did flicker when the compressor kicked in. If a garage is your intended use then I would highly suggest getting this on its own breaker if you plan on using power tools, air compressors or pressure washers that are on the same circuit (breaker). The unit was NOT damaged during shipment or on delivery. If LG reads this, an app for the product would be great. The ability to set program schedules for the unit like a traditional home thermostat would be helpful when this unit is used in non living spaces. Yes, it has an adjustable temperature guage but, being all about the convenience, I would like the unit to turn off
    Joshua
  • 4.00 out of 5 stars review
    Verified Purchaser
    08/03/2020
    Too Loud
    I bought this particular unit because I had a specific hole in the wall I needed to fit an a/c in and this seemed closest to the size (which was actually difficult to find in a/c units as most run a few inches larger.) So the good news is that it fit. The bad news is that it is too loud for my liking. I can't hear anything outside my bedroom even if the door is open when this unit is blowing.
    Chooks108
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/28/2020
    Great Air Conditioner
    I live in a large studio and this AC 8,000 BTU is just the rest size, I use the energy saver button. My neighbor set it up for me in about 10 minutes. I can either use the remote or use it manually, I like manually, getting off the sofa and walk over it too.. it cane just in time for our heat wave! Thank goodness for cool air. Great value for a great AC!
    Kathleen
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/22/2020
    Very Happy
    Great Buy, l had a LG 6000 btu that ran great for 9 years. It still runs just alittle more noise than news so l figured to go with LG again this time the LG 10,000 model 1016ER . Glad l did it's very quiet and cools the room and a nice size living room too!. Old one only the room it was in. Would recommend to anyone .
    William