Business Name: vidaXL
Seller reviews
Most helpful positive review
5 out of 5 stars review
, The sofa came within a week, 2 boxes, very tightly packed but not too heavy to lift. This is an excellent product and a few things (more complete online description with measurements of parts, clearly stating that the 3 pieces do not connect into a sofa but will just sit closely together, etc.) will allay worry on the part of people thinking to buy this. I got the gray cushions, very handsome dark gray that goes well with blues, greens, etc., will see how durable they are to sleep on. It took me several hours to put together, plan on dedicating the better part of a day, and plan on using your own Allen wrenches (I gave up on theirs after the first piece, because the corners wore down and would not grip, almost stripped screws). But it wi...
oldranchwoman
Most helpful negative review
1 out of 5 stars review
No contact with VidaXL, as I assembled the shed, hoping that the final product
will be of better quality than the parts. Then it was too late to retiurn it.
CLAUDE
234 reviews
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- 5 out of 5 stars review03/22/2024, The sofa came within a week, 2 boxes, very tightly packed but not too heavy to lift. This is an excellent product and a few things (more complete online description with measurements of parts, clearly stating that the 3 pieces do not connect into a sofa but will just sit closely together, etc.) will allay worry on the part of people thinking to buy this. I got the gray cushions, very handsome dark gray that goes well with blues, greens, etc., will see how durable they are to sleep on. It took me several hours to put together, plan on dedicating the better part of a day, and plan on using your own Allen wrenches (I gave up on theirs after the first piece, because the corners wore down and would not grip, almost stripped screws). But it wi...oldranchwoman
- 1 out of 5 stars review02/29/2024No contact with VidaXL, as I assembled the shed, hoping that the final product will be of better quality than the parts. Then it was too late to retiurn it.CLAUDE
- 1 out of 5 stars review03/21/2024This company only wants to offer me a partial refund of $16.00 that is ridiculous I'm still trying to return this useless toolRosie
- 4 out of 5 stars review12/13/2023Quick to respond. They did try to get me to keep the product even though I said I didn’t want it. After saying no to the two offers to keep it for a partial refund they agreed to a full refund for returning the tree.Elysia
- 1 out of 5 stars review11/03/2023Please read before buying. I wish there had been a review available when I bought this. The day after we assembled the paper coop there was a 1 star review, but it was too late. If I could give a 1/2 star review or less, I would.Lisa
- 1 out of 5 stars review07/13/2023due to the fact i didn't have enough locking screws i couldn't finish putting the product together. Got all the way to where i needed to put the top on and no locking screws to do it. There answer was to return the product and get a replacement, return and get a refund or get 12.00 . They said they could not send me the locking screws because of there stock. Went all over looking for the type of screw no one had them. Don't ever order from Vidaxl,they are terrible business people.Doreen
- 1 out of 5 stars review05/05/2023they don't deal with issues involving Payless Daily orders. they transfer your complaint to a different department they don't know the name of or the number to. im missing parts and they won't send them to me and its a dead end with the Payless Daily people that are supposedly supposed to be picking up my case.amanda
- 1 out of 5 stars review04/01/2024Slow action on return for credit. Let's hope they take back this product and return my payment.Douglas
- 5 out of 5 stars review01/12/2021Couldn't ask for better. Just what it was supposed to be and the shipping was right on time.tjintn
- 5 out of 5 stars review01/05/2024It’s looks just like picture and easy to set up. It shipped fast too. I was nervous to order table online but I’m so glad I did!jenna
About Seller
vidaXL is an international online retailer, with our headquarters in Venlo, The Netherlands. We offer a surprising range of products – a vast array in categories like home & garden, furniture, sporting goods, and many more.
Tax policy
We are based in the state of California and comply with sales tax laws and regulations, please forward any inquires for any tax-related concerns.