Customer reviews
3.77 out of 5stars
(22 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
09/01/2020
I love this Black Decker portable heat pump!!
I can't say enough great things about this portable Black
Bran
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
08/08/2022
I do not recommend
I ordered this 14000btu ac, i was overcharged for it and when it came in the mail it was only a 8000btu..i have been trying to contact the seller with no responses. i do not recommend buyin from this seller
faith
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser09/27/2022I Love my new A/CDid my research looking for the best Portable A/C and this one was one on the list. I end up choosing this cause at the time of the heat wave my old one went out so. I needed one ASAP me and heat don't mix. within 2 days I received it. I use it in my master bedroom this one is way better than the one i had. It completely keeps my room cool through the day at Comfortable Temperature. I absolutely have no regrets in this purchase and at a good price. I highly recommend. Also read the directions before you use it FYI IT DOES SAY LET IT SET FOR 24 HRS OUT OF THE BOX.MAHG
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5.00 out of 5 stars reviewVerified Purchaser09/10/2022It's a good product!This AC is amazing!!! It works pretty well and cooler the room making us feel comfortable. It's a little noise, due to the size so be prepared for that. Installation was easy, took 15 min to put everything together even tough the gear is super heavy. Shipping was fast, the AC was dropped off at my doorstep only 2 days after my purchase.Sylla
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3.00 out of 5 stars reviewVerified Purchaser08/22/2022Scott
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1.00 out of 5 stars reviewVerified Purchaser08/17/2022Not packaged well enough to survive 5 day shippingShipped from California to North Dakota. The box was taped up and I opened in while UPS waited. The back of the A/C was damaged, the cord was damaged and I refused to accept it. UPS took it back. I am glad that I read previous reviews and that I was home when delivered.rainmkr
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1.00 out of 5 stars reviewVerified Purchaser08/09/2022not family friendly, takes up tons of spaceNot space efficient!! takes up a LOAD of space. Connection to the window kit are loose and pop out easily. aka dont bump it at. all. I have 3 kids who monkey around and this is absolute heck to worry about. hoping the return process is fast. also the instructions are very confusing. had to go to YouTube to see the steps in action. good luck to anyone who buys this.Michelle
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1.00 out of 5 stars reviewVerified Purchaser08/08/2022I do not recommendI ordered this 14000btu ac, i was overcharged for it and when it came in the mail it was only a 8000btu..i have been trying to contact the seller with no responses. i do not recommend buyin from this sellerfaith
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5.00 out of 5 stars reviewVerified Purchaser08/05/202210 outta 10!I picked this AC unit because it was a known brand name, it was within my budget and mostly because it had the quickest shipping at that time. My old AC died in the middle of a heat wave and I don't do well in the heat. Well this AC did not disappoint! It was super easy to set up and my room was tolerable within the hour! By end of day my room was like walking into a fridge, just how i like it..... My room is a pretty good size master bedroom and we actually keep the door open at times to help cool down the living room. I have seen many positive reviews on this AC, not many negative ones. I've only had the AC for about a week but its so worth $339 so far! Also this AC is probably gonna be the best quality and highest BTU for the price. It's def a 10 outta 10 for me!Mary
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5.00 out of 5 stars reviewVerified Purchaser06/10/2021Cool unit!I bought this unit for my work shop, its a one car garage. I brought into my house to try it out in some different rooms upstairs. My wife's office is a little hotter than the other rooms in our house. She love it so much that I am going to have to get another one for my garage. The remote is great she can turn it off when she is on the phone or on a video chat.That Hobby
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5.00 out of 5 stars reviewVerified Purchaser09/04/2020Blows cold YES!Made a dent in the southeast Texas heat. August is hot in Texas and my older central air could not keep up this year. This unit has been running for a few hours now Supplementing my central 3.5 ton unit In my old 1930's two story house and its 70 degrees upstairs at 10pm and its 85 degrees outside. Last night without this new unit it would take until 4 am to cool to The 1000 sq ft upstairs to 70. I win!!!! I may have to turn it down!Tworld
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5.00 out of 5 stars reviewVerified Purchaser09/01/2020I love this Black Decker portable heat pump!!I can't say enough great things about this portable BlackBran
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5.00 out of 5 stars reviewVerified Purchaser08/21/2020Great A/C unit. Works as advertised. QuietI cannot express how much I love this thing. The house I live in doesn't have AC, and I live in southern Virginia. Walking upstairs to my bed room was like walking into an oven, then I walked into my bedroom and it was like I walked into a kiln... would look to my left and see some third graders clay art getting glazed and what not. Imagine sleeping in a room where Mrs. Finster hardens student pottery projects... so I went onto amazon and found this b-e-a-U-ti-ful appliance from the future! It cools my (10×12) room to 70° in about 8-9 minutes, fairly quiet and is not taxing on the electric bill! Assembly is simple, and takes about 5-10 minutes. The seal on the tube connecting to the window plate could be a little tighter. I haven't had to drain the drip pan yet, but this is supposed to blow the moisture out the pipe, so it isn't supposed to be gathering in the drip pan. Overall I love this product; it does its job well and looks good doing it, no complaints, no issues and is easy to maintain. I highly recommend buying this product. P.S. The instructions say that if the product is delivered horizontally, you need to set up standing up for 24 hours before using.Peter
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5.00 out of 5 stars reviewVerified Purchaser08/02/2020Great Portable A/C - worked for us because of HOAPicked up this portable A/C for a room in our house that just doesn't cool well like the rest of our house. Set up was easy and we made sure to leave it sitting up right for 24 hours after delivery as the shipping box recommends this as it needs to "settle". Picked this model specifically because it was on the Wirecutter budget pick, but still has great performance. I would agree -- it cools the smaller room we're using it in very well. Remote is handy for turning it off when it gets too cold. We got portable over window because our HOA disallowed window units. It does require the window thing, but it doesn't hang out and was easy to set up and doesn't damage the window.David
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1.00 out of 5 stars reviewVerified Purchaser07/12/2020Hose is way too shortAbsolutely infuriated with this purchase. Do not buy if you live in a below ground apartment with higher windows. The hose is so short I cant even install the unit. Now I have to return this huge thing.Steven
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5.00 out of 5 stars reviewVerified Purchaser07/04/2020Nice unit for a smaller home or larger roomIt is a nice unit. I have a 65 foot mobile home and this until keeps it pretty comfortable. I find that using the dehumidifier is better if it is raining and/or humid. Sometimes the humidity is the factor, not the actual temperature. I dont let my home get above 72, so if it begins to climb past that while using dehumidifier, then I switch it to AC. So far so good and this is with it being in the low 90s. I am happy with mine, It just takes a little figuring it out based on your heat/humidity. I wouldnt recommend it for a big house, but for a small house like mine, or a large living room, it is great.SparxsDesigns
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5.00 out of 5 stars reviewVerified Purchaser06/13/2020The best portable air conditioner in the worldFirst I would like to say that I am a huge fan of black + Decker Products and my family rely on this brand and I purchased my Black + Decker portable air conditioner a year ago and it's great easy to clean and maintain and I told all my friends and family about it and they are all fans Thank you Black+Decker for all your wonderful products and I will always be a fan #1 fanGuccigurl1
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5.00 out of 5 stars reviewVerified Purchaser05/19/2020BargainShoppa
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2.00 out of 5 stars reviewVerified Purchaser06/27/2019Not as powerful as advertisedDoes not cool as much as advertised. Did heavy research while deciding on a unit. I recommend you find a different one. This unit does not cool the small living room I put it in. It is big and bulky, and just gets in the way. I have the unit set to its lowest setting, which is 64 degrees, I also have the fan up all the way, and it is almost 80 degrees in the living room. About 90 degrees outside.Jordan
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4.00 out of 5 stars reviewVerified Purchaser05/09/2019So far so good!Strong unit, very happy with it so far. Have it in a 10x12 room and it easily cools the space. Only downside is window vent not the easiest to install.Nancy
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2.00 out of 5 stars reviewVerified Purchaser05/07/2019Deceptive, it's actually 8000 BTUit's Actually 8000 BTU. the 140000 btu is the Ashrae 128 standard which has been out of use in the United States since 2017. The DOE now sets the standard and for this unit it is actually 8000 BTU. the only spot on Walmart.com that shows this is in the fine print. pretty disappointed and on the fence for returning this. Will be very hard to load and bring back to the store by myself.OutdoorAdventurer1985
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5.00 out of 5 stars reviewVerified Purchaser06/28/2018Great Quiet UnitI bought this unit last year 2nd summer in use. Cools well and fan is quiet. Used in a small apartment where I can't go over 10,000 btus. Had to write a review because the only other review is inaccurate. Manual says to set the temp to celsius not fahrenheit, the lowest setting for fahrenheit is 64. Ideal to cool a small room, I use it in my bedroom and sleep great.Suzq