Back to Mainstays Outdoor Wood Porch Rocking Chair, White Color, Weather Resistant Finish

Customer reviews

3.41 out of 5stars
(41 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
09/09/2021
Much nicer than I expected!
OMG! Very nice! It's bigger than I expected. Very comfy. Large wide seat and tall back. If I already didn't have an indoor rocking chair, I would keep this inside. This one is going on our porch. It will look amazing! So happy I made this purchase. Great price too!
Cynthia

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/03/2021
Product was junk!
when I got my chair, it had lots of defects. I sent an email and pictures and nobody has done anything or even responded!! I shouldnt have to send back a pile of junk that cant be used!!!!!!
Barbara
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    05/24/2023
    Great addition inside or outside of the house
    Love love, love this rocking chair. The color is perfect not too dark and not to like that would show dirt from being outside on the porch.. We bought two last year for the back porch, 1 for Hubs %26 1 for me. This year we decided to replace the wicker rocking chair on the front porch with this one.
    Heather
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/12/2023
    Good buy
    It took ordering 4 of these to finally get some that weren't damaged. The damage was annoying but not a deal breaker for us, once we finally got our 2 in good condition set up - we can say we are happy with them. they are really nice pretty brown color. We're not super skinny people but not over 250 lbs and these things seem to hold us pretty solidly. The backs could lean a little more for longer relaxing comfort but sitting upright ain't too bad with the soothing rocking back and forth. We don't spend hours sitting on them so I think they are great, especially for the price.
    Ray
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/12/2023
    Great rocking chairs
    Affordable, attractive, and easy to assemble. It took me about 10 minutes per chair to assemble them by myself. They look comparable to chairs three times the cost, and are sturdy.
    Unknown
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/05/2023
    Lightweight and Nice Looking
    They're nice looking rocking chairs and seem sturdy though they don't rock as fully and smoothly as I'd like them to. Still enjoy sitting in them. If you live in a windy area, just know that these chairs are pretty lightweight and prone to being blown around if the wind picks up.
    QHodges
  • 3.00 out of 5 stars review
    Verified Purchaser
    02/26/2023
    Buy in store
    Definitely buy in store. I had this shipped to my home and it arrived broke in multiple places. We tried to wood glue it back together but it doesn't seem to want to hold. Very upsetting.
    Kristen
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/18/2022
    Garbage
    Bought two rockers and BOTH arrived with posts that were broken off inside the insert holes. These are garbage
    Aaron
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/07/2022
    Nice chairs
    Put my chairs together the next day, could not wait to try them out. Well worth the money, they are so comfortable. Summer time i will be on my porch.
    mattmatt67
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/04/2022
    Great value
    Absolutely love these chairs So far. They are worth the $97 I paid for each. Sturdy and beautiful. Took hubby about 30 minutes to put together both chairs.
    catherine
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/26/2022
    great rocker
    great rocker, I was a little nervous after reading all the negative reviews concerning broken parts. as soon as mine was delivered, I inspected everything. I was able to assemble it by myself during commercials.
    lynned1952
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/21/2022
    Arrived broken. Piece of garbage.
    Piece of junk. The leg was cracked cracked as soon as I opened up the delivery box. I called customer service and sent them pictures of the damage. This item is ready for the trash. They still need me to return it to a FedEx or to a Walmart store. Waste of time.
    Jessica
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/14/2022
    Life at its best
    70 years old female with health limitations. I was able to put it together with no problems. I was nervous on how easy it was. I am on the heavy side and when I sat in it but it was awesome . I have sat out on the porch daily now . Thank you
    Smiling
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/14/2022
    good indoor out door rocking chair
    this chair is easy to put together. the material is good. it is not plastic. this chair can be for indoor or out door use which i like. it rocks just far enough to not feel like your going to fall out.
    CSykes
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/10/2022
    Reselling returned damaged item
    Beware, reselling damaged items previously returned. Suspected box had been opened before and found broken arm and screws loose in box. Truely disappointed. Feels like i purchased from Dirt Cheap, not Walmart
    MsFortgetful
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/09/2022
    Lousy
    Timing, condition When it finally got here it had a split in one area (see photo). When I contacted Customer Service they said they don't send replacement parts on an item that large. The other chair was perfect. I'm not happy.
    JF
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/08/2022
    Broken Rocking Chair - poor customer service!
    i wiuld give it a 5 star except one was broken. i called the number listed on the directions to let them know as well as toke several pictures. I had to leave a voice mail as no one answered. It has been about a week and no one has returned my call. poor customer service is the message that sends.
    Catherine
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/03/2022
    Cute and comfortable
    These chairs are adorable! The only reason I didn't give 5 stars is because one of them came cracked. Nothing huge, still usable, but still cracked. Other than that the quality is good and they look great. Comfortable too! For the sale price you can't beat them!
    Honey1637
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/01/2022
    Arrived broken, company didn't deal with it
    It looks like a fabulous, gorgeous, sturdy chair. However it ships with grossly inadequate packaging. It arrived cracked and Walmart expected me to wrangle it back into the box to haul it outside for a pickup that may or may not arrive before it gets stolen off my porch, or better, to haul all 22 lbs of it to the post office to go through a traditional return. For an item that was damaged on arrival. They should at the very least have good judgement in assessing whether these complaints are valid and not stick firmly to protocol if they expect to sell furniture.
    sababa613
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/27/2022
    Damaged and incorrect item
    I ordered two of these rockers and received one damaged one and one that was a completely different color than what I ordered. I called customer service and they told me I needed to go through the protection plan to get them replaced because they couldn't replace them. I am returning without replacing because I shouldn't have to file a protection claim for receiving a damaged item and an item I didn't ask for. They would be super cute if I got the correct, undamaged product.
    Taylor
  • 4.00 out of 5 stars review
    Verified Purchaser
    08/21/2022
    Sturdy and comfortable. Consider adding cushions.
    I have only used this briefly so far but it seems solid and well designed. Was easy to assemble although with very little instruction. The seat is nicely sculpted and I wish the back was too but overall it is comfortable and is a larger chair fitting me (6' 2"). I did notice that one of the screws seemed to begin to just turn at the final tightening as though it was slipping in the wood. We'll see how that is over time. The chair is not glamorous, more fitting for porch or cabin than the living room but it is sturdy and comfortable, especially if you put cushions on the seat and back.
    Eric
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/14/2022
    Poor quality.
    Ordered online. Arrived a day late. When opening box to assemble the seat was broken. Returned to store for exchange but was informed they do not do exchanges. Very disappointed.
    Don