Customer reviews
4.28 out of 5stars
(81 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
05/11/2020
Great purchase
Easy assembly and looks great-very sturdy as well.
Meredith
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
08/31/2021
Worst purchase ever! Do not buy!
We purchased two of these chairs back in April. We have sat in them about 10 times. They are already falling apart. We tried reaching out to see about a replacement, but they are not willing to do anything about it. Save your money and buy elsewhere!
Lesley
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser03/23/2023DO NOT BUY THESE CHAIRS!!!DO NOT BUY THESE CHAIRS!!! After just a few months they started becoming loose at the joints with barely any use. They are no longer usable and very dangerous! I reached out to Shine co and they have refused to repair, replace or refund the chairs even though ALL FOUR chairs are failing in exactly the same way. Awful customer service, I will never purchase anything from them ever again. I'll be turning them into firewood.Pam
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2.00 out of 5 stars reviewVerified Purchaser05/17/2022Never againCheap, flimsy wood, peeling paint, uncomfortable seat. Shame on me for thinking this was a good choice.Nunya
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5.00 out of 5 stars reviewVerified Purchaser04/17/2022Very satisfiedRockers were exactly as they appeared. Using them inside in a nursery.Faith
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5.00 out of 5 stars reviewVerified Purchaser04/07/2022Light weight, but SturdyI was looking for a rocker in lime green. This color is perfect. The rocker is very light weight wood, but assembled seems sturdy. We used good wood glue with the screws and siliconed exposed areas so we gave the rockers a chance to survive out on our porch a long time.Christina
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1.00 out of 5 stars reviewVerified Purchaser08/31/2021Worst purchase ever! Do not buy!We purchased two of these chairs back in April. We have sat in them about 10 times. They are already falling apart. We tried reaching out to see about a replacement, but they are not willing to do anything about it. Save your money and buy elsewhere!Lesley
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2.00 out of 5 stars reviewVerified Purchaser08/16/2021Don't waste your moneyIn less than 3 months, these chairs are chipping, not just the paint but the wood is actually chipping. No one has even sat in them, they literally just sit on my porch. Even the paint on the screws has chipped off; again, in less than 3 months. I'm very disappointed in the quality - don't waste your moneyYvonda
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5.00 out of 5 stars reviewVerified Purchaser06/23/2021COMFORTI use my Rocker on my patio where I can enjoy outside. The color red is my happy color and it works well with my gray outdoor furniture, it's just the pop of color needed. It is a very comfortable chair and did not take long to put together. Love it.Marcia
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5.00 out of 5 stars reviewVerified Purchaser06/21/2021LOVE my classic rockers!!Absolutely LOVE my rockers!! They were so easy to order, pay for and shipped so quickly to my home!Loopieangie
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5.00 out of 5 stars reviewVerified Purchaser06/16/2021Very pleased with productGreat rocker for the pricePrincess
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5.00 out of 5 stars reviewVerified Purchaser05/21/2021Handsome, comfortable porch rockerAttractive, sturdy, comfortable. Nice shiny black finish. Did not come with directions, but I found an excellent video by the company.Jennifer
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4.00 out of 5 stars reviewVerified Purchaser05/18/2021YesOurs are used more for a porch decoration than sitting on. I was not impressed by the way the seat slats were stapled to the frame. Had to refasten them. I also glued all of the joints to make it more durable. Price is good.Merlin
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5.00 out of 5 stars reviewVerified Purchaser05/09/2021Beautiful, comfortable rockerRocker is well constructed. A little tricky to assemble, but I was able to do it alone. It is comfortable and has a good, not perfect, rocking motion. I would like a deeper rocking motion, but adequate. It is a beautiful addition to my deck and Gazebo. I may add a cushion, but not necessary.luckyluke23
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5.00 out of 5 stars reviewVerified Purchaser05/09/2021Easy and glidingFirst of all I received this item a week early which was amazing. The set up was super easy. The only thing that suck was those round caps to cover the screws DIDNT want to stick. We had to put some glue to stay put.nancy
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5.00 out of 5 stars reviewVerified Purchaser04/27/2021Very impressed with exceptional level of customer serviceI'm very pleased with the exceptional level of customer service, prices and quality of products.Todd11
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5.00 out of 5 stars reviewVerified Purchaser04/25/2021Recommended them to friends alreadyGot a set, Looks great on our front porch! Sturdy and beautiful!Big Trucker
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1.00 out of 5 stars reviewVerified Purchaser04/21/2021Finish lasted 2 days outside before deterioratingI've had the chairs 2-black) for about 3 weeks. Within 2 days of being outside the finish has broken down, there are cracks in the chair around one of the screws and they look weathered. I reached out to Hayneedle and sent pictures and have asked for a refund/credit as they are not suitable for outdoor weather as advertised. They have now asked me to return the chairs in order to receive a refund/credit which now means I need to disassemble them and find something to return them in which is really frustrating. I spent a lot of time researching what would be a good choice for outside and read the reviews before purchasing.Deena
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1.00 out of 5 stars reviewVerified Purchaser04/21/2021Finish lasted 2 days outside before deterioratingI've had the chairs 2-black) for about 3 weeks. Within 2 days of being outside the finish has broken down, there are cracks in the chair around one of the screws and they look weathered. I reached out to Hayneedle and sent pictures and have asked for a refund/credit as they are not suitable for outdoor weather as advertised. They have now asked me to return the chairs in order to receive a refund/credit which now means I need to disassemble them and find something to return them in which is really frustrating. I spent a lot of time researching what would be a good choice for outside and read the reviews before purchasing.Meg
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1.00 out of 5 stars reviewVerified Purchaser04/21/2021Finish lasted 2 days outside before deterioratingI've had the chairs 2-black) for about 3 weeks. Within 2 days of being outside the finish has broken down, there are cracks in the chair around one of the screws and they look weathered. I reached out to Hayneedle and sent pictures and have asked for a refund/credit as they are not suitable for outdoor weather as advertised. They have now asked me to return the chairs in order to receive a refund/credit which now means I need to disassemble them and find something to return them in which is really frustrating. I spent a lot of time researching what would be a good choice for outside and read the reviews before purchasing.Momma-o-3
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5.00 out of 5 stars reviewVerified Purchaser04/19/2021I would buy this product again!I've completely renovated the exterior of my 100 year old house with white cedar shingles. The 3 black Vermont rocking chairs add the perfect detail on my front porch. The construction is better then I anticipated and the customer service of HAYNEEDLE is exceptional.Bee
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3.00 out of 5 stars reviewVerified Purchaser04/17/2021Just so soThese rockers were very easy to put together. Unfortunately, they're not very comfortable on your back.mb