Customer reviews
3.81 out of 5stars
(31 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
06/04/2021
Best bike
I bought 2 bikes on Lazada both were terrible one couldn’t use after 3 trips so I bought from here so I would have some come back. But this bike is amazing, done 10+ rides and it’s really well built and rides great. For the money you can’t lose and don’t waste your money on anything else. I was worried about only 9 gears but definitely enough too and bottom.
Michael
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
07/30/2021
Sqeaky Front Wheel. Super annoying!
The stupid hud design with a rubber casket that touches the wheel hub that makes the super high pitch noise.
Decathlon should replace for all 500 series customers.
Tan
14 reviews
Filter by:
Sort by:
-
5.00 out of 5 stars reviewVerified Purchaser06/19/2023What a great serviceFirst, I just want to say HOW GREAT SERVICE I GOT, I was shocked with the professionalism and service I had the day of the purchase and the day I went to pick it up. It was caring, professional, and smiling and I felt so important. Secondly, you are the best SPORT STORE I have ever been to.Louise
-
5.00 out of 5 stars reviewVerified Purchaser06/01/2023Riverside 500 Hybrid BikeLove the Bike! So comfortable and 9 speeds is perfect. Long rides, short rides, any ride is enjoyable. Should have purchased one long ago. Recommend it to any age.Bruce
-
3.00 out of 5 stars reviewVerified Purchaser05/15/2023Riverside Hybrid Bike 500 Riview"The Riverside Hybrid Bike 500 is a great bike for beginners, but it would be helpful if the manufacturer included a manual on how to use the gears." Here are some additional details that you may want to include in your review: The Riverside Hybrid Bike 500 is a well-made and versatile bike that is perfect for commuting, touring, and light off-road riding. The bike has a lightweight aluminum frame, a comfortable saddle, and a wide range of gears that make it easy to ride on a variety of terrain. The bike also features mechanical disc brakes for reliable stopping power in all weather conditions. The only downside to the bike is that it does not come with a manual on how to use the gears. This could be a problem for beginners who are not familiar with how to shift gears. Overall, the Riverside Hybrid Bike 500 is a great bike for beginners who are looking for a reliable and versatile bike that can handle a variety of riding conditions. However, it would be helpful if the manufacturer included a manual on how to use the gears.Dennis
-
4.00 out of 5 stars reviewVerified Purchaser05/05/2023Lau
-
2.00 out of 5 stars reviewVerified Purchaser04/20/2023Du
-
4.00 out of 5 stars reviewVerified Purchaser03/02/2023Abas
-
5.00 out of 5 stars reviewVerified Purchaser02/20/2023Great bicycle for commuting and training.Coming from a lower end mountain bike I felt immediate positive impact in my speed and ability to climb. Gearshift was smooth. The suspension absorbed road imperfections well (adjustable). Comfortable seat. Do note you have to pay extra for essential accessories such as the kickstand etc.Sunny
-
4.00 out of 5 stars reviewVerified Purchaser01/06/2023Decent qualityWhen it first arrived, i noticed that there were some scratches on the bike frame and the brakes were not as responsive as the ones that i had tried in-store. There were also some screws that are already stripped such as the rear light ones and it is technically impossible for me to remove it. Overall, it is a great bike to drive but the QC can be done better.Ansel
-
5.00 out of 5 stars reviewVerified Purchaser04/18/2022Value for moneyBought this bicycle after the last one I bought from Shopee that didn't even last me a year before the cassette start getting cranky. Suspension feels good, gear change is very smooth and doesn't skip gears, seat is comfortable. Material is lightweight yet sturdy, compared to my previous bicycle which was very heavy.Ken
-
3.00 out of 5 stars reviewVerified Purchaser04/18/2022Fixed the squeaky front wheel!Overall a good bike aside from the squeaky front wheel. Took me awhile to identify that the rubber gaskets at either sides of the front wheel hub needs to be well lubricated with grease. I would put it down to poor design as I’m sure the squeak will be back when the grease is gone. Would like to suggest that the design team re-look into the use of the rubber gaskets rubbing against the front wheel hub.Nick
-
3.00 out of 5 stars reviewVerified Purchaser04/13/2022Squeaking sound from front-wheelTo fix the squeaking sound everyone has been talking about, remove your front-wheel, remove the two rubber gaskets on either side of the wheel, oil/grease them well on the inside, then put them back. No more squeaking….at least for awhile. PS: It is not a disc-brake issue.Nick
-
4.00 out of 5 stars reviewVerified Purchaser04/07/20222nd review - I am happy after my 4th rideAfter my 4th ride, I decided to raise the rating as it seems the last problem I had with the bike has disappeared. The gear skipping is gone and gear shifting is smoother. I am now ride it on the road and off road. Hoping to maintain the pleasure riding with it. The last star was for bike kickstand not being included but need to purchase separately. Else, it is a 5 star review rate for its class!Nelson
-
2.00 out of 5 stars reviewVerified Purchaser03/29/2022Cycling good Braking BadRiding comfort is good. But started to have brake noise from day 3 And now Feels Rear Brake No Power At AllVAISHAKH
-
1.00 out of 5 stars reviewVerified Purchaser01/26/2022Avoid - Don't Buy, buy a used bike insteadI don't even know where to begin: Ordered the bike at the Emeryville CA store, bike was assembled at the store by a "professional". since I wanted new and not from the store scratched and all. Received Jan 13, today is Jan 28, 2022. It's a disaster after 5 rides. - Extremely poor customer service to begin with - No communication on order arrival for pick up - Material and quality of the bike is the worst - Lacks professional bike mechanics at their staged area - Gear skips randomly - A lot of unusual rubber noise from the wheels - Found plenty of loose bolts - Handle bar was misalignedBrk
-
3.00 out of 5 stars reviewVerified Purchaser12/29/2021A bit disappointedI received my order on time and well packed, color I ordered was black and I received a grey/red item. Rear caliper is rubbing against disc brake not centered properly, I don't see any room for adjustment, unless the caliper got hit and bent inwards a bit. I road tested and it was ok I still have to ride more to be able to see if it really is what they say it is. I still don't like the color grey. It should be black I guess I will return it.Grover
-
4.00 out of 5 stars reviewVerified Purchaser12/24/2021Great Bike for ExercisePurchased in Dec-21, great service by the technicians at Decathlon Store. I am enjoying my riding and approx. 10-14 KM daily which I am planning to increase in the coming weeks. One downside is the saddle is not great comfort.Renga
-
5.00 out of 5 stars reviewVerified Purchaser12/15/2021Chất lượng trong tầm giáĐã thử chạy xe trên quãng đường 40km, xe chạy tốt và êm. Xe phù hợp đi lại trong thành phố và các chuyến đi dã ngoại ngắn, tôi rất hài lòng về sản phẩm.Nam Anh
-
5.00 out of 5 stars reviewVerified Purchaser12/11/2021Edward
-
4.00 out of 5 stars reviewVerified Purchaser12/08/2021Daniel
-
5.00 out of 5 stars reviewVerified Purchaser11/30/2021great service!delivery was made earlier than the time given! delivery was fuss free and product was delivered as showcased in the website! excellent service and delivery!dea