Customer reviews
3.52 out of 5stars
(21 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
07/31/2021
Great Value!
This is a very nice bbq for a great price. We almost bought a more expensive brand name bbq with similar features but then came across this Cuisinart grill. It took me around 2 hrs. to put it together by myself. Has a lot of the features of much more expensive grills. The side burner is great to have. Happy to have found this grill and would recommend it, don't get hug up on specific brand names.
ScottWD
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
07/28/2021
Stay away from this grill
I purchased this girl with Cover and all the Cleaners for it after a year or use the Burners burn out or rusted-out. When I called customer service, they told me they’re not covered under warranty. The grill did not last more than a year under minimum use. And out of rain better spend your money on a different product.
selvedin
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser09/22/2022Awesome GrillThis grill was perfect for us. Our old grill gave us over 15 years of good use. It was time to let go. We looked for some time for a reasonably priced grill, but also had natural gas capabilities. Most of these types of grills were not cost effective for us. The Cuisinart Four Burner Dual Fuel Gas Grill fit the bill and was a great value for the money. The natural gas conversion kit is optional but for us was not needed. Putting the grill together was easy but a little time consuming. If you follow the directions, you will be very pleased with the outcome. The grill is LP ready, but I needed to remove the LP orifices for the conversion to natural gas and was easy to do. I will say on my grill I needed to put a screening in the empty LP compartment only because we have wasps who like to build their nests. One thing that helped is the purchase of their grill cover. It's covers the grill all the way down to the ground and has a great draw tie's and also leg straps. It's made good enough for the Mid-west winters! It was a wise decision to keep the grill looking new every time I removed the cover. All in all you can't go wrong with this grill.Marc K.
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4.00 out of 5 stars reviewVerified Purchaser07/17/2022Heating abilityWe bought this BBQ and used it for the first time last night. There is massive heat loss with the open back and it makes us wonder if we made a mistake assembling? I'm not sure if that possible as it is the grill assembly. Anyone else find this 'rear vent' an issue?Maynerd
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5.00 out of 5 stars reviewVerified Purchaser10/13/2021Quality Grill atWe bought the grill and it was damaged. I contacted the company and they sent a replacement part within a few days. The assembly was easy enough but I did it by myself which ended up taking longer than if two people had done it. The grill works great and we look forward to cooking many great meals on it.Jimbo the Fogey
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5.00 out of 5 stars reviewVerified Purchaser09/21/2021Great Grillegreat grille! ! bought this at the end of the season and got a good price. I've used it about 10 times now and am getting used to the controls. It burns very hot so cooking time is less than any grille I've ever used before. I'm very happy to have added this to my other 2 grilles.alleninaz
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1.00 out of 5 stars reviewVerified Purchaser09/13/2021I'm disappointed with the material of this productI'm very disappointed with this product!!! I've used this grill about 10 times and the plate and dials are flaking off!!!Weak grill
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5.00 out of 5 stars reviewVerified Purchaser08/10/2021Best Grill EverYou should ABSOLUTELY buy this grill! We have used many different brands but no more, if it has Cuisinart on the product its is a good productL. Jaggers
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5.00 out of 5 stars reviewVerified Purchaser07/31/2021Great Value!This is a very nice bbq for a great price. We almost bought a more expensive brand name bbq with similar features but then came across this Cuisinart grill. It took me around 2 hrs. to put it together by myself. Has a lot of the features of much more expensive grills. The side burner is great to have. Happy to have found this grill and would recommend it, don't get hug up on specific brand names.ScottWD
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1.00 out of 5 stars reviewVerified Purchaser07/28/2021Stay away from this grillI purchased this girl with Cover and all the Cleaners for it after a year or use the Burners burn out or rusted-out. When I called customer service, they told me they're not covered under warranty. The grill did not last more than a year under minimum use. And out of rain better spend your money on a different product.selvedin
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1.00 out of 5 stars reviewVerified Purchaser07/28/2021Stay away from this grillI purchased this girl with Cover and all the Cleaners for it after a year or use the Burners burn out or rusted-out. When I called customer service, they told me they’re not covered under warranty. The grill did not last more than a year under minimum use. And out of rain better spend your money on a different product.selvedin
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4.00 out of 5 stars reviewVerified Purchaser07/17/2021Good assembly and initial qualityInitial quality is good. The hardware already setup for the mating holes makes assembly easier (no big bolt bag). They're still some corners cut on the design which show now that I've used it for a couple months. The stainless section of the lid is beginning to separate from the coated carbon sheet. The temperature probe assembly is loose on the glass and twists freely.Josh R
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4.00 out of 5 stars reviewVerified Purchaser02/16/2021Good looking grillNice grill and looks great but on one of the rear legs, the metal was bubbled up with what looks a lot like rust and it was just painted over from the factory. Quality control missed that one in my opinion. I built the grill anyway because I needed it for Valentines dinner. It is the rear leg which is up against a wall so it wont be seen. I just hope it doesn't rust up faster than the others because of that defect.Wes
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5.00 out of 5 stars reviewVerified Purchaser11/12/2020Excellent product/priced wellThis is a sturdy well made product with quality materials in burners and flame spreaders. It was somewhat difficult for me to put together, but the step by step instructions were spot on. (I am on chemo and my hands werent working well) I would be good to have two people available when it comes to setting the grill piece on to the legs.Pete
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5.00 out of 5 stars reviewVerified Purchaser09/19/2020OwnerVery nice, easy to clean, I use it about 2 times a week. Still looks like new.Elton
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5.00 out of 5 stars reviewVerified Purchaser08/14/2020Long assemble process and issues with deliveryIt took us 4 h to assemble. But the instruction are clear and all the pieces were complete. It looks great in the end of the process. My concern was the delivery. The box was broken. The positive is the manufacturer put a lot of protection in the fragile pieces. Also the tracking was keeping saying that was out for delivery for two days.Selma
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4.00 out of 5 stars reviewVerified Purchaser08/08/2020Dinis
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1.00 out of 5 stars reviewVerified Purchaser06/20/2020Do not buy!Worst cuisinart purchase I have ever made. Lasted a couple months of light use. Support is a nightmare, I have been waiting a month for resolution to the issues. Not sure I will ever buy another cuisinart product again.TG182
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4.00 out of 5 stars reviewVerified Purchaser05/09/2020Nice grill, but damage.Very happy with the grills performance, but it did arrive with a small dent in the hood/cover. Called customer service and we were compensated for the damage. We would have returned to the store but had already unpacked and started putting together. We can live with our dent, but based on other comments about damage, check carefully! :)Nancy
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1.00 out of 5 stars reviewVerified Purchaser05/06/2020BendedBlended parts found. Having difficulty putting the grill together because of thatMichael
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1.00 out of 5 stars reviewVerified Purchaser05/05/2020Poor service and bad productDisappointed with this grill, first it cane damaged and second the grill racks are uneven and they keep moving every time you touch them.Valentin
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4.00 out of 5 stars reviewVerified Purchaser06/17/2019Great looking and fair price.I have used my new grill 2 times so far and love it. The glass is perfect to watch what ever is cooking. I asked for the cover for fathers days and its of great quality and fits great. Burners don't always want to light so I keep a butane lighter handy. Also I know from past experience with these type grills the stainless tents don't hold up well and I have been unable to find a online parts list. Would I recommend it, YES. Easy to clean and so far very happy.Bigbob00 from Dover De