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Customer reviews

3.61 out of 5stars
(23 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
11/02/2020
Nice Shield! We are protected!
I have less anxiety about keeping important documents, files, and pictures on my home computer when I have this protection. It's nice to know this program has my back and I can count on it for the shield I need against scams, virus files, malware, and more! Simple install follow onsite instructions or video tutorial if needed. Highly recommended!
Pinkypink222

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
04/17/2023
it costs 25.00 for a copy from Walmart but when it renews it costs $145.00 automatically. Make sure you turn auto off before it renews. If you call norton they will refund half only.
Mike
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    07/22/2023
    I rather have the “Norton Antivirus” then thee others cause I don't have to worry about catching a Virus or getting Scammed threw Emails or Web Sites!
    Tecordea
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/20/2023
    Couldnt access code
    It did not work and.request for refund but I was told to contact Norton.
    Michelle
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/15/2023
    I just want to buy the product was my friends' advice. I did not have the product was cancelled without my consent.
    Jose
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/31/2023
    true speach
    plan on spending the rest of the year fighting off high-pressure sales tactics including fear
    michelle
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/25/2023
    great protection for electronic devices
    i wanted this for my laptop and phone i didnt know i was going to have to pay for a year subscription. i thought i was buying it to cover my electronics for 1 yr. no it wont let you down load until you pay the next years payment
    kimkel
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/20/2023
    Got what I needed fast !
    I needed this product ASAP to get my device back up and running smoothly! Norton did the trick as well as Walmart who had the item . I paid for it and within minutes it was delivered to my email and I was on my way to using my device again.
    Kimberly
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/17/2023
    it costs 25.00 for a copy from Walmart but when it renews it costs $145.00 automatically. Make sure you turn auto off before it renews. If you call norton they will refund half only.
    Mike
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/18/2022
    Horrible product And bad customer service
    Do not order this product it is a total rip off it requires you to put your credit card information in so they can bill you 100 dollars the next year for this product leave at the store
    Shirl
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/21/2022
    I would give this a minus if it was an option. Never received product instructions or key to use the digital product, spent 30 minutes on the phone with customer service to try to get refund. Still waiting for the refund. Walmart really needs to improve on this. Will never order anything digital from them again. Be very careful because their return policy has changed.
    Gene
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/09/2022
    Nice job!
    Delivered product key info via email prior to USPS delivery, THIS IS WHAT I CALL CUSTOMER SERVICE!! You will still have to call Norton to activate your product key. If you have two factor authentication with Norton disable prior to downloading renewals to your devices from Norton website, otherwise you may be locked out for 24 hrs. after logging in several times to your account...best way is to send download to your email and open with your devices you want to protect.
    Bravo
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/08/2022
    Only worked for 1
    I purchased the Norton 360 for 5 devices. I got it digitally. I was able to download it onto my Samsung tablet by signing into Nirton/setup.com and using the product key. That was great but when I tried adding to another device, my Samsung smart phone, the email link sent me to Google Play and it said it was not compatible. Next time for only $5 more I'll download directly from Norton. I've had Norton on my tablet for 7 years and phone 2 1/2 years. Don't know why Google Play is now saying it is not compatible.
    Unhappy
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/02/2022
    Love it!
    I recently got a new computer. My son in law is an IT guy and recommended Norton 360. I'd used it several years ago, but so much has changed. I love the safe browsing feature the most. It highlights anything suspicious on a page. Because I work from home, a virus could wipe out my income really fast so I appreciate that so much. I also like that it updates in the background while the computer isn't being used. Sometimes I'll come back from lunch and it will tell me it's been updated. In the past, with other programs, I'd have to schedule the updates and leave my computer on overnight or things would freeze up. This is a great program and I'm so happy to have it!
    themoodyblonde
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/08/2022
    Good protection for your computers
    Norton 360 Deluxe is a comprehensive security suite which offers protection from malware, phishing attacks and identity theft plus more. Very easy to install and use. Protection from considerably more threats than simply viruses. Browsing Protection, for example, which prevents web based malware exploiting known browser vulnerabilities as you surf and sites are flagged by reputation in search results. Web downloads are also analysed, and after scanning, a report on their safety pops up. My Norton screen a pop-up panel lists all the additional services you can subscribe to for even more protection. The Virus protection performs consistently. I like what the product offers for my deck top computer. I recommend anyone looking for protection to try it.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/24/2021
    Very easy to install
    I was able to install this myself, quickly, with no issues. Which is really saying something! It comes with directions that walk you through each step. It is fool proof. Just as easy to install on multiple devices and it is to do one. My laptop is running great, and I can feel confident using it. We use our laptops for everything, and Norton keeps them safe. I would recommend it to everyone.
    Bocomomma
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/12/2021
    Easy to install
    This key has easy to install. I like the parental features that help control the connected world. A secure password manager that stores my credit card securely. It has automatic cloud backup and dark web monitoring.
    Tbender
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/03/2021
    Norton puts junk on your computer and auto renews
    I did not like all the junk my daughter removed off my computer that Norton had put on it. I also did not like that it was an auto renewal, giving you no choice. It also has too many steps to try and install. I returned it through FedEx to Walmart with a shipping label. I will never use any antivirus that auto renews or is difficult to load on the computer.
    sarge
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/15/2020
    Peace of mind!
    I appreciate the peace of mind having Norton 360 on our devices brings. I have 3 sons who are always downloading games and software without paying attention as to where it's coming from Norton has saved me more than once. Some added software can slow down your computer but this isn't an issue I've ran into with Norton. It seamlessly runs in the background and protects our devices even while we're using them. I know very little about computers but had no issue installing it all on my own in a matter of minutes. I just provided my key numbers and it was on it's way. I highly recommend this product as its reliable, user friendly, and a good value!
    Hlane1977
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/15/2020
    Peace of mind!
    I appreciate the peace of mind having Norton 360 on our devices brings. I have 3 sons who are always downloading games and software without paying attention as to where it’s coming from Norton has saved me more than once. Some added software can slow down your computer but this isn’t an issue I’ve ran into with Norton. It seamlessly runs in the background and protects our devices even while we’re using them. I know very little about computers but had no issue installing it all on my own in a matter of minutes. I just provided my key numbers and it was on it’s way. I highly recommend this product as its reliable, user friendly, and a good value!
    Hlane1977
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/02/2020
    Nice Shield! We are protected!
    I have less anxiety about keeping important documents, files, and pictures on my home computer when I have this protection. It’s nice to know this program has my back and I can count on it for the shield I need against scams, virus files, malware, and more! Simple install follow onsite instructions or video tutorial if needed. Highly recommended!
    Pinkypink222
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/02/2020
    Nice Shield! We are protected!
    I have less anxiety about keeping important documents, files, and pictures on my home computer when I have this protection. It's nice to know this program has my back and I can count on it for the shield I need against scams, virus files, malware, and more! Simple install follow onsite instructions or video tutorial if needed. Highly recommended!
    Pinkypink222