Back to Microsoft Xbox Wireless Controller - Carbon Black

Customer reviews

2.86 out of 5stars
(21 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
09/04/2022
excellent
Controller setup easy. works like it should. arrived before arrival date.
Erica

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
09/12/2021
Trigger buttons Sticking / Spongy
Trigger buttons stick when pressed. They feel spongy, spring does not fire back the buttons to normal setting. Feels like soft rubber is sticking inside. This is the second controller with the same issue. Probably manufacturing defect with all controllers.
Chris
14 reviews
Filter by:
Sort by:
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/30/2022
    Fast and accurate delivery!
    Awesome! Just what I needed!
    Carolyn
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/25/2022
    good
    the controller is great but the box and bag were both ripped open like it had been damaged or someone tried to open it
    Summer
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/04/2022
    excellent
    Controller setup easy. works like it should. arrived before arrival date.
    Erica
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/27/2022
    controller walks on own
    Right stick has stuck and walks ever since we got it
    Alexandra
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/05/2022
    The Xbox X/S controller work good but when I first took it out the box’s it’s look kindly dusty but I whip it and it’s was no problem shipment was fast and only took 4 days the shipment box was good too no damage and also the battery are included.
    Timy
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/05/2022
    The Xbox X/S controller work good but when I first took it out the box's it's look kindly dusty but I whip it and it's was no problem shipment was fast and only took 4 days the shipment box was good too no damage and also the battery are included.
    Timy
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/16/2022
    Lasts three months tops—don’t waste your money
    Buttons stick or don’t register input straight out of the box, which only got worse with time. Three months in, the joystick drift is constant, unavoidable, and completely prevents actual use of the controller.
    Logan
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/16/2022
    Lasts three months tops—don't waste your money
    Buttons stick or don't register input straight out of the box, which only got worse with time. Three months in, the joystick drift is constant, unavoidable, and completely prevents actual use of the controller.
    Logan
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/11/2022
    Left Analog Bad Within 30 Days - What a Save!
    Within the 30-day return window the left analog stick was not returning to it's neutral position immediately. It would sometimes take 5 to 6 seconds when letting it go to return to 0. This led to flipping backwards in Rocket League, A LOT! What a Save! What a Save! What a Save! I would never have thought a broken controller and one comp match would lead to PTSD. The controller the above replaced of the exact same model is getting sloppy from use, but still returns back to 0 immediately. It's B button wore out shortly after a year, resulting in no double jumping forward but rather a single jump landing on my roof while facing backwards. LOL. Adult owned and adult used. Adult manufactured is a different topic. PC User so I am able to verify the issue in Game Controllers where they can also be calibrated. 10/10 on Walmart Exchange Process. Within 24 hrs I will have a replacement delivered and then 7 days to return defective unit via-Fed Ex.
    DrPeeper
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/21/2021
    ONLY 3 MONTHS WARRANTY - WON'T LAST A YEAR
    I've had this for 5 months and it now stopped working. I contacted Microsoft support and they informed me that they only guarantee these controllers for 3 months. So even Microsoft doesn't trust their own product to last up to a year since don't warranty it that long. No wonder they're getting sued for faulty controllers.
    Leopoldo
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/23/2021
    Not as advertised
    Picture showed an Xbox series x controller but when I got it, it was a first gen Xbox one controller
    Jonathan
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/12/2021
    Trigger buttons Sticking / Spongy
    Trigger buttons stick when pressed. They feel spongy, spring does not fire back the buttons to normal setting. Feels like soft rubber is sticking inside. This is the second controller with the same issue. Probably manufacturing defect with all controllers.
    Chris
  • 4.00 out of 5 stars review
    Verified Purchaser
    08/27/2021
    Good but likes to disconnect
    I got this controller for PC to replace my old Xbox 360 one. The upgrade is noticeable and worth it...generally. much more satisfying to use which is expected but it appears to have random disconnection problems with Bluetooth.
    Tyler
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/10/2021
    great product
    This Xbox wireless controller is exactly what we needed. My grandson had to have it. He also wanted black and this carbon black was perfect. It works exactly like it's supposed to and I would recommend it to everyone needing an Xbox wireless controller.
    Terib
  • 3.00 out of 5 stars review
    Verified Purchaser
    04/30/2021
    Either I'm unlucky or it's garbage
    I bought three of these controllers to replace my Xbox one controllers and have been very disappointed. After only a few months all of the button feel beat, the analog sticks feel beat, half the time the buttons don't work and the springs under the bumpers feel worn out.. have the Xbox one controllers for years not months and they still are holding up better then the new ones, very dissatisfied, not to include the issues with vibrations and connectivity it's just a headache
    Unknown
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/05/2021
    SENT A USED OLD MODEL CONTROLLER
    Absolutely terrible, I ordered it and they sent me the old model Xbox controller used and missing things inside the box. Super bad don’t buy this.
    DJ
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/05/2021
    SENT A USED OLD MODEL CONTROLLER
    Absolutely terrible, I ordered it and they sent me the old model Xbox controller used and missing things inside the box. Super bad don't buy this.
    DJ
  • 3.00 out of 5 stars review
    Verified Purchaser
    02/22/2021
    Buy if you want a used controller
    The controller box was opened (the seal to the box) the controller had so much dust on it i made a joke abt it being a display controller and selling me somthing literally advertised outside of its box, wosh i got a new one not one from gamestops shelf
    Shannon
  • 3.00 out of 5 stars review
    Verified Purchaser
    02/22/2021
    Buy if you want a used controller
    The controller box was opened (the seal to the box) the controller had so much dust on it i made a joke abt it being a display controller and selling me somthing literally advertised outside of its box, wosh i got a new one not one from gamestops shelf
    Daehan
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/17/2021
    Great product, terrible shipping.
    Arrived in damaged box, and was delayed 2 weeks without any updates, but works great! It feels snappy, clean, and lighter than previous models.
    Riley