Customer reviews
3.53 out of 5stars
(30 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
09/06/2021
Jose
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
02/02/2022
Useless for Steam
This VR seriously sucks unless you want to only play games off of its built in store. It has the storage capacity of a tuna can and has like 3 decent games worth buying. The rest of the games I wanted to play were on steam. So I buy a USB-C to USB-C cable for my PC and plug it into the USB 3.0 and the screen goes instantly black every time. Oculus link says its cannot find the VR. So I move it to another 3.0 USB and sane thing. So I try the air link option using wifi. For some reason my PC won't connect to 5G so I use 2.4G and its really slow and laggy and badically useless. I reinstall Oculus just in case and got the 5G signal working, but now it won't connect to my headset. Seriously worthless and now I have to see if Steam will refund my purchases for VR games.
Jordan
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser05/26/2023It's an awesome game for kids and adults.I loved the fact it put a smile on my grand daughter's faceSherri
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5.00 out of 5 stars reviewVerified Purchaser03/04/2023It Works But The Games…It works just like regular no issues after having it for months now there’s just not a lot of fun games to play they need to start making and adding more it’s just the same ones over and over again plus most creators don’t really update there games because it’s just set to one thing/storylineS
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5.00 out of 5 stars reviewVerified Purchaser03/04/2023It Works But The Games…It works just like regular no issues after having it for months now there's just not a lot of fun games to play they need to start making and adding more it's just the same ones over and over again plus most creators don't really update there games because it's just set to one thing/storylineS
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5.00 out of 5 stars reviewVerified Purchaser02/19/2023goodgoodteresa
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5.00 out of 5 stars reviewVerified Purchaser01/31/2023I want to live virtual forever!!!!!!I love everything about this! I have never had so much fun playing video games in my life! And don't get me started about the theater style movies I can watch in my fancy living room inside the oculus. I would live inside there forever if I could lol.Unknown
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1.00 out of 5 stars reviewVerified Purchaser10/12/2022Stay away, support has a bad reputation for reasonSo a couple days ago my quest 2 had a software update and after it was done i went to use it, Headset was just boot looping. I left it alone for a while, went to try in again a couple hours later and it was flashing low battery, yest it had been plugged in via link cable the whole time. It tried booting a few times, now it won't even begin to charge, no indicator light or nothing. Did every trouble shooting technique possible, eventually i contacted Metas and made a support ticket, and am being told it will take a few weeks for a replacement ( that will be refurbished) which scares me sine mine is immaculate. Now I'm, being told none are in stock, So its a $600 paperweight, along with a $80 cabl. Yet on their website if i buy one it'll be here in 4 days and m,y local walmart has 4 on the shelf. I've read the horror stories of their support online and didn't think it would happen to me, but it did. honestly Just buy anything else , wish i would have.Colby
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2.00 out of 5 stars reviewVerified Purchaser09/25/2022It does not work without pairingThe item requires pairing with a cell phone to work correctly. I don't particularly trust Facebook to keep my data private, so I was reluctant. In the end, no worries: the headset will not pair with my phone, which Facebook says is a "known problem." Conclusion: don't buy hardware products from a company known for creating divisions designed only to farm you for data. Wait for Apple to make one.Thomas
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4.00 out of 5 stars reviewVerified Purchaser09/23/2022Room for improvementsoverall the Quest 2 is fun to play and very entertaining and so far worth the cost. the downside is its slightly heavy and awkward. when playing beat saber or other workouts you sweat a lot and it slips interrupting game play. if you dont have the rubber cover it will begin to smell. I also wish the battery life would last longer.Jenny
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3.00 out of 5 stars reviewVerified Purchaser08/20/2022was fun until it stopped workingit has been a fun and great system. never had a problem until recently i always take great care of it always put it back in the case when not using it. i went to go.play the other day and my right controller wont connect i tried everything even resetting it to no luck. how do i go about making thr warranty claim. It has been less than a year since i bought it.eric
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5.00 out of 5 stars reviewVerified Purchaser08/18/2022A great way to enjoy VRI initially is not a big fan of VR, but after trying it with the Oculus, I found it really fun. It is indeed like a different kind of world. I only use it for some VR content and I generally have a session for like about half an hour which I feel quite comformtable wearing the headset. I am looking forward to trying out some games.Yuyou
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1.00 out of 5 stars reviewVerified Purchaser07/23/2022horrible cuatomer service.I paid $325 dolars for my son as a gift and 30 days later the right controler broke and walmart would not exchange or refund this is horrible i save for months to buy for my son and now i have to save to buy a controller i will never buy electronics from walmart again.Sara
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4.00 out of 5 stars reviewVerified Purchaser07/21/2022Waited so long for it. Was worth itThe oculus is probably one of the best if not the only vr headset that's worth buying. It works well, but there was one downside to this whole purchase. My vr was delayed multiple times, I waited almost a week to get it which is just ridiculous. And it was only one state away from me. Crazy. If the shipping for this was faster, maybe I'd give it 5 stars. Just maybe. Also, I'm aware that oculus is owned by Facebook. So what? Don't stop yourself from having fun. Facebook already has all our info. It won't make a difference if Facebook knows you have a vr. So basically, if your a gamer, buy this. If your not, probably dont.ang
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2.00 out of 5 stars reviewVerified Purchaser07/14/2022Stay Away... Pay the Extra $600-$1000 for good oneI've had this thing for MAYBE 2 weeks. When I woke up one morning, I plugged it in. 10 minutes after placing it on on charger using the block and the cord that were shipped in the same box with the device , it over heated and burned the charging port as well as all the plastic around it. There is NO customer number to call. Good luck with the emails. They want YOU to jump through hoops of fire. I paid full price for Oculus Quest 2. I could have bought a refurbished one but decided not to. I'm not getting any money back and they say the one I get will probably be refurbished. I have a feeling there will be a class action in the future... the amount of people that had the same complaint were innumerable. These people dont understand, and they don't care either. Oh yeah... I received an email telling me that my device had been shipped. I just got it today, I opened it up and it is only the charging block...nothing else!Dustin
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2.00 out of 5 stars reviewVerified Purchaser06/09/2022Shells
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2.00 out of 5 stars reviewVerified Purchaser06/09/2022Used
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2.00 out of 5 stars reviewVerified Purchaser06/09/2022Shelly
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2.00 out of 5 stars reviewVerified Purchaser05/23/2022Trista
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5.00 out of 5 stars reviewVerified Purchaser05/10/2022Awesome wireless VR systemMy kids loved it. Easy to use. No wire or pc required. Can be broadcast on your phone or tv while playing. And super fast free next day shipping.Viet
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2.00 out of 5 stars reviewVerified Purchaser04/07/2022Still NOT good enough :|First off the image is NOT completely clear....images are still tiny bit blurry....A new technology should also protect our precious eyes...NOT damaging it...just after a few minutes of use I noticed a slight headache...Eye strain is THE MOST important issue with VR that needs to be solved. second of all, oculus gets foggy..i have to clean the inside constantly so I can see clearly. Thirdly..it weighs a lot on the head...it does not feel comfortable on face. it should not feel so heavy on the head. And lastly, a few free games would be nice..without creating these annoying accounts and paying for some sample games....I was NOT able to enjoy one single game....Behzad
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5.00 out of 5 stars reviewVerified Purchaser02/24/2022Everyone should have an Occlusion Quest 2.It came a day early with delivery. And it charged up fast and qas ready to use. My son absolutely loves this and it was "his best gift" in a very long time. Graphics are great volume us loud so you can hear or put ear buds in. Also I like how my kids when playing aren't just laying around they are actually up and moving and doing more than they have in a long time. So its very active.Nicole