Customer reviews
2.93 out of 5stars
(30 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
11/21/2022
Great Buy
I bought these for my kids and couldn't be happier. They arrived quickly and in great condition, even though they were refurbished. They were unlocked and I bought a prepaid plan and they were set up quickly with the eSIM functionality. Kids love them and great to be able to keep an eye on their activity with the Apple family management. Highly recommend.
BrittneyW
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
02/04/2023
Phone was tied to someone’s phone provider!
This was a birthday present for my daughter. When the phone arrived earlier than expected I was elated. Tried to activate the phone on my phone plan. The phone came back stolen and was tied to someone’s cellphone provider! Crushed my daughter when I told her that I had to send it back and order it from somewhere else.
Nykki
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser07/15/2023exactly as described! very pleased.only had 1 little scratch. in great condition. shipping was super fast! got here in two days. activated it right away with my cellular service and no issueskieyanah
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4.00 out of 5 stars reviewVerified Purchaser06/03/2023Really good phone perchase.The phone came in with no flaws, perfect with a charger just not with the headphones they promised which is fine.Denny
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1.00 out of 5 stars reviewVerified Purchaser04/04/2023Bad battery on so called refurbished deviceThe price was good. The phone however is Not refurbished/like new. The battery health is at 81% which is worse than the iPhone 7 I am replacing. They should be clear in description that this device would NOT be like new and instead be in a very used condition.David
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1.00 out of 5 stars reviewVerified Purchaser03/23/2023Price matches the quality....It came with a scratched screen , I understand that it is refurbished but come on its a gouge in the screen. Do better.Catherine
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5.00 out of 5 stars reviewVerified Purchaser03/01/2023Amazing!This phone came really fast and had good packaging. ? Has just a few small scratches. Phone wasn’t super smudged. Everything about this phone is amazing! ?Muluwork
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1.00 out of 5 stars reviewVerified Purchaser02/04/2023Phone was tied to someone’s phone provider!This was a birthday present for my daughter. When the phone arrived earlier than expected I was elated. Tried to activate the phone on my phone plan. The phone came back stolen and was tied to someone’s cellphone provider! Crushed my daughter when I told her that I had to send it back and order it from somewhere else.Nykki
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1.00 out of 5 stars reviewVerified Purchaser01/20/2023Used, NOT refurbished. Beware!It’s NOT refurbished, it’s used. Please see pictures below.franco
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1.00 out of 5 stars reviewVerified Purchaser12/13/2022Don't waste your moneyI took it to Verizon and they weren't able to activate it because the device wouldn't read any SIM card, so it's useless and I will absolutely be returning itPeyton
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2.00 out of 5 stars reviewVerified Purchaser12/11/2022I RECEIVED A LOCKED PHONE, NOT UNLOCKED AS SPEC'D.iPhone I received was in good physical shape but unfortunately it had a locked SIM and not unlocked as specified. Went through a lot of trouble and effort to activate with my carrier even reached out to Apple for support but none of the efforts worked. They advised me to contact seller as my last option. Not sure if seller will send me a replacement or provide info to help unlock as I do not know who the previous carrier was. I am somewhat confused how this phone could remain locked if it is a "Refurbished" phone.Jaime
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3.00 out of 5 stars reviewVerified Purchaser12/02/2022InformativeThe screen was scratched up a little and the sims cars port was missing I was kind of shocked because it came from Walmart and not Amazon but it was missing an important part and was damaged I had to use the port to my old phone it doesn't fit properly so I have to order a new oneAshley
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1.00 out of 5 stars reviewVerified Purchaser12/02/2022Used and in rough shapeI understand it being refurbished but the screen has scratches completely covering the phone. There are 3 very large chunks knocked out of the phone. I am really confused on why you would think someone would want to purchase this. I don't see how this was “refurbished” with the amount of dirt and grime in the charging port and speaker area.Charles
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5.00 out of 5 stars reviewVerified Purchaser12/02/2022Satisfied CustomerThis iPhone SE 2020 is in great condition! Also, it works without any problems. I inserted my SIM card (Verizon) from my Galaxy. The phone charger was included. I’m truly satisfied with my purchase. I will definitely consider this seller in the future.Shay
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5.00 out of 5 stars reviewVerified Purchaser12/02/2022Satisfied CustomerThis iPhone SE 2020 is in great condition! Also, it works without any problems. I inserted my SIM card (Verizon) from my Galaxy. The phone charger was included. I'm truly satisfied with my purchase. I will definitely consider this seller in the future.Shay
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5.00 out of 5 stars reviewVerified Purchaser11/21/2022Great BuyI bought these for my kids and couldn't be happier. They arrived quickly and in great condition, even though they were refurbished. They were unlocked and I bought a prepaid plan and they were set up quickly with the eSIM functionality. Kids love them and great to be able to keep an eye on their activity with the Apple family management. Highly recommend.BrittneyW
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1.00 out of 5 stars reviewVerified Purchaser09/14/2022Low battery health for a “new” condition phone.The condition was listed as “new” by the seller, and the phone looked very good. But the “battery health” was only at 86% capacity, which is in comparison to what the phones battery capacity was when it was new. Not good, since lots of phones need new battery at 20%.Lisa
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1.00 out of 5 stars reviewVerified Purchaser04/25/2022Unknown
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1.00 out of 5 stars reviewVerified Purchaser11/10/2021Don't trust 3rd party sellersReally disappointed with this order, I need it to get this iphone SE as a gift for my niece, but the seller didn't mentioned that iphone doesn't come in original packaging. Accessories don't look original, is unacceptable that Walmart allows 3rd party sellers without checking first the customer service reviews.Daniel
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1.00 out of 5 stars reviewVerified Purchaser10/09/2021disappointedi bought this phone about 6 months ago and it was fine at first but in the last three months i've had a lot of trouble with it. a few of the issues i've been having include: time zone changing to the incorrect time then being unable to change it back, data roaming turning off on its own, text messages failing to send, being unable to access the internet despite having full bars of LTE and unlimited data, phone lag and rapid battery depletion, etc. i've kept up with software updates and taken good care of my phone (no water damage, not rough with it, rarely dropped) so i'm unsure what the issue is. i'm honestly pretty disappointed, feel like i completely wasted my money and just should have just kept my iphone 7 . i'm an apple fan but unless this phone was just from a bad batch i don't recommend it.madison
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1.00 out of 5 stars reviewVerified Purchaser08/30/2021New phone? I dont think so!The phone that supposed to be new arrived not in the original box, it was inspected by someone else. If I buy something new I want to be the first one to open the sealed box! Very disappointed!Fortunata
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5.00 out of 5 stars reviewVerified Purchaser08/06/2021IPhone SE (2021) is a good dealThe current iPhone SE is a good deal in comparison to Apple's overall lineup and I recommend it highly. The screen is the same size as the old iPhone 8--just right for me--but the processor is the most recent A.13, which is brisk indeed, and it will run all the apps any iPhone can run. Also, several Otter Box protective cases will fit it.GalacticSheetMetalCoOp