Back to Tracfone Samsung Galaxy A10E, 32GB Black, Prepaid Smartphone

Customer reviews

4.11 out of 5stars
(18 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
11/14/2021
All we needed
This phone will be used between 12 people taking weekly turns answering calls to serve the poor and unfortunate in our parish area. It is a big step up in quality from the simple flip phone we've been using for some time, audio quality in particular. Smart phone frills not needed. Just good connection in an updated cellular service and a much better sound on the earpiece.
John915

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
11/08/2021
Sumsung A10 NIGHTMARE
Need a zero star rating for this one. Absolutely terrible experience. Many different Tracfone techs and I spent several hours over a 5 day period trying to get this phone setup and working. They could not get the phone so that it would accept or make phone calls. They even tried a factory reset. I have a Samsung A11 that works just fine, but not this a10. After 5 days of trying, I gave up and told them that I wanted to return the A10 for a fell credit. I purchased a Lively Jitterbug Flip phone instead and it was setup and ready to make calls in about 15 mins.!
Disenchanted
14 reviews
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  • 3.00 out of 5 stars review
    Verified Purchaser
    06/15/2022
    It was a good phone at the start, confused me when it came. Ordered it off walmart and it came in an Amazon box. But as of now it will become unresponsive at times and I struggle sometimes just to get it to unlock when I put my pin in. And now it makes me have internet just to receive texts from other TracFones. It also picks and chooses what notifications it lets me know I have. Its an okay phone if you plan to rarely use it for anything other then answering calls and even thats a hastle. I only got this phone less then a year ago to replace my Samsung J3 Orbit because the battery was gping and I'm already looking to replace it because of the issues. And before you say I need to restart it, I do and it doesn't help, its always a fight to get it to unlock after I restart it.
    Justine
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/11/2021
    Not as easy to use as Galazy J3 orbit
    The phone is jumpy and switches screens in the middle of reading a book, browsing the internet or changing settings. For pin entry, it makes you enter OK after the digits, which slows you down. I needed to replace my broken screen and wish I didn't buy the A10e instead.
    sueinga
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/14/2021
    All we needed
    This phone will be used between 12 people taking weekly turns answering calls to serve the poor and unfortunate in our parish area. It is a big step up in quality from the simple flip phone we've been using for some time, audio quality in particular. Smart phone frills not needed. Just good connection in an updated cellular service and a much better sound on the earpiece.
    John915
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/08/2021
    Sumsung A10 NIGHTMARE
    Need a zero star rating for this one. Absolutely terrible experience. Many different Tracfone techs and I spent several hours over a 5 day period trying to get this phone setup and working. They could not get the phone so that it would accept or make phone calls. They even tried a factory reset. I have a Samsung A11 that works just fine, but not this a10. After 5 days of trying, I gave up and told them that I wanted to return the A10 for a fell credit. I purchased a Lively Jitterbug Flip phone instead and it was setup and ready to make calls in about 15 mins.!
    Disenchanted
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/01/2021
    UPGRADED SPEED BUT SMALLER PLATFORM
    I purchased a newer Samsung to upgrade my phone speed and software. One problem I experienced was the smaller size of this newer platform. It has the same function as the old Samsung. Make sure you upload all your information to the Samsung cloud prior to changing phones. It helps with the transition to the new phone. One other issue I did not like about it was that the charging input port is not the standard USB. It is a different type of port that requires the special charging cord..
    JJJJJJ
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/08/2021
    Awesome awesome awesome awesome phone
    Great for anyone who is clutsy and goes through phones like underwear
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/03/2021
    Great phone
    This pairs perfectly with my tab a7. My other one was stolen so I had a galaxy j7 prime for a while. This one is lighter and faster and the OS is great.
    Sami54
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/29/2021
    It seems to be ok.
    The phone seems to work fine. I don't quite understand why I have to go through 3 steps to get the most current notification item. After getting the notification beep, I have to turn on the phone, put in my code, then swipe to enable scrolling to the notification items. Maybe I will get smarter and figure a quicker way.
    gene W
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/18/2021
    Seniors Going From Old to New
    We purchased the Galaxy as a replacement for an older style flip-phone, so are still adjusting to the increased complexity and functionality. The Galaxy is certainly an excellent smart phone and would recommend it, but would say that it is a challenge to seniors not comfortable with technology. We think that transitioning from an older flip-phone to the Galaxy could be made easier if Tracfone included a more complete user guide, to include not only the use of the phone, but also a bit more on how the new program actually works.
    Long Term Tracfone Users
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/25/2021
    Just What I Wanted!
    Replacement for my Luna J3 Pro, which was all the phone I needed until it stopped being able to run some essential apps: same size, same price, does everything I need a little better than the J3, and didn't screw anything up. And it pulled in all my contacts and pics via Bluetooth. Trailing edge tech at its best!
    Salamander
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/21/2021
    Great little Samsung phone
    A great little Samsung phone with a lot of snap. Needed a phone that was faster than my Alcatel TCL LX. This fits the bill
    Daniel G
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/20/2021
    Perfect for general use
    After reading the reviews I made sure to give this a few weeks before reviewing. But honestly I'm experiencing none of the issues I've seen reported. As a matter of fact this is the perfect phone for general use with decent performance. It comes with enough space for about 20 apps and a few games. Obviously with google photos being a thing now there's no need to store photos long term on your phone so that shouldn't be an issue. My only real complaint was that it does not appear that my safelink benefits transferred to this phone, even though it's advertised on the safelink web site... so I just went with a cheap monthly package.
    MetalMastodon
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/09/2021
    Wonderful condition
    I'm very happy with it!! Its working great!! No issues with it at all!!
    kittycharm1
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/18/2020
    Like my phone
    The features are kool face recognition like it i would recommend this product
    Ling
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/01/2020
    Great purchase...
    So glad I purchased this Samsung, it has exceeded my expections. Replacing my old Samsung with a faster processing phone with 3x the memory was past due. Could not be happier and with it being reconditioned it did not break the bank and it seems brand new. Much easier to modify screen layouts and by using the Transfer Wizard, everything from contacts & apps came over perfectly.
    GregH
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/19/2020
    Happy So Far
    I'm super-happy with the reconditioned phone I received... seems like a new phone, no issues at all. This is way more phone than I'm used to and I'm still figuring it out, but so far it's been a pretty easy transition from my LG phone. I'm having a lot of fun discovering what this phone can do! Thanks, Tracfone, for the great deal!
    Unknown
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/07/2020
    Cheap! but freezes easy.
    OK... great price! Unfortunately, have to go back to main screen often when touch keyboard etc. stop responding. Also, helps to constantly go back and close apps, including contacts and messages.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/29/2020
    Easy change from old TracFone to new Samsung A10e
    Got a notice on my account that my old phone would not work after a certain date. I picked this one off the Walmart website. When it came I read the directions, had fully charged both old and new phones, and had my page open with serial number and sim card number of the new phone. I turned them both on. I went though the start preferences on A10e. I then went to the TracFone website and followed their step by step. It involved putting the serial number of the new phone and the last 5or6 digits from the sim number of my old phone. It took about 10 minutes. I would say it took about another 10 minutes and my 7700 saved minutes, 5600 texts, and my saved data appeared on the new A10e. I was a little apprehensive based on some reviews, but it was easy and worked flawlessly for me. I like the new A10e and seems easier to work with than my old Samsung.
    FlaRich