Back to Restored Apple iPhone 12 Blue 64GB GSM / CDMA Fully Unlocked Smartphone (Refurbished)

Customer reviews

2.33 out of 5stars
(21 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
11/15/2022
Perfect!
I purchased the iPhone 12 128gb. This is my second iPhone purchase from this seller, and just like the first phone this one is in perfect condition. ( The first one is still going strong, but my 7 year old has practically taken it over so I’m giving it to her for Christmas.) The 12 has even came with a screen protector already in place! I haven’t even been able to find a scratch on it yet. AND it came early than expected. I’m beyond happy with my purchase.
Tracy

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
07/09/2022
Completely disappointed
Screen has dent’s and scratches. Mobile body also having dents. This is very disappointing and waste of money.
Unknown
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    07/24/2023
    Not like new
    Phone works fine but looks terrible. Posting says looks like new but not even close. Ridiculous amount of scratches and some arent superficial. Reached out to seller and 3 days of no response. Will be requesting refund
    Ivory
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/14/2023
    it was so damage
    Look like this phone been in a war
    A
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/13/2023
    iPhone 12 128gb blue
    It has a whole bunch of scratches on the screen! But so far it's looking fine!
    JaylaCasey
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/09/2023
    Serious screen issue- Unusable Phone
    Serious screen issues in the bottom half of phone. Could not type on screen, as such, could not get past setting up phone. This was not noted on product description. Visible exterior damage.
    Mai
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/27/2023
    Refurbished product without the quality described
    The iPhone Refurbished but not in category A or grade 10/10. I bought 2 iphone 12s to give them to my daughters who live in Madrid, one of the iphones arrived with marks on the frame of the casing, I made the claim and the response that the seller gave me was only to return it, which is very Difficult and very expensive to carry out from Spain, I suggested a compensation and it was denied. In conclusion I do not recommend these Iphone 12 Refurbished because they can come with maracas, that is, they are not even 8/10. and the seller did not look for an alternative to keep the buyer satisfied.
    Pascual
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/18/2023
    Beware! Misleading item description
    First off, I have bought from the marketplace before, and my experiences have been generally OK. First off, seller describes the phone as fully restored (without mentioning the heavy scratches all around). So, when I received the phone and it was heavily scratched, I returned the phone upon receipt to Walmart. The walmart employee inspected the item, and told me that I should expect the refund once the item is received by the seller. Then, the seller sent me a message saying that the phone was damaged and therefore denied my refund request. I am currently on hold trying to resolve this with Walmart, and I want to warn others about this, AND call this seller out on a very misleading item description. Omitting information about the physical condition of the device is not good business. And it was NOT listed as a cheap phone: $361 dollars for a used iPhone 12 that is heavily scratched. You be the judge!
    Matt
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/17/2023
    Not so great but will have to do
    Stated it may have slight wear or scratches but had scratches across screen and indented and chipped metal on body. It was supposed to have hardware to remove SIM card but that was not present either.
    Paula
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/13/2023
    i think i had bad luck with the phone they sent me it has major scuffs from drops on the aluminum band and ot was delayed so it arrived late.
    Julio
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/26/2023
    Refurbished repair didn't work.
    The repair that made it refurbished is the problem still. We couldn't get the phone to work for more than 24hrs at a time. Had to call cell service 3 times as it would break after tech support the next day. Finally took it to the cell store and they said the “repair” will keep having issues.
    Shannon
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/24/2023
    Understandable it's not going to be in a great condition but it's advertised as as refurbished: being in a good condition, cleaned and good performance- it came SO scratched (don't even know how since those screens are pretty forgiving when it comes to scratching), it was SO dirty and dinged all over and with 80% battery performance - guessing it might be a thing of luck on which one you get and what condition but they should do separate listings then and fully describe the damage and put up pictures so you know what you're signing up for and not wasting everyone who's involved time
    Daniella
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/09/2023
    Worst refurbished phone ive ever purchased
    Worst refurbished phone ive ever purchased. screen scratched all the way across and sings all over corners
    Jennifer
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/06/2023
    was i the only one who got scammed? says phone looks new.. mine was busted up. like the recent owner didn’t have a case on at all, it’s super scratched around the sides and the back cameras look terrible around the frame. such a waste of money.. be careful..
    allison
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/04/2023
    HONESTLY...
    I ordered the iphone 12 white 128gb and the performance of the phone was great but with 88% battery wellness. Yet being honest the screen did have a lot of scratches on it so by the looks of it the previous owner did not take good care of it. I have had my android phone for almost 5 years and do not have screen protector and my phone looks way better. So performance 7 out of 10 and cosmetic wise 6 out of 10.
    Daisy
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/18/2023
    Frustrated
    Phone looks and works good but charge runs down quickly. The seller provided things to try but didn’t help. And I CANNOT get info on the 2 yr service plan I purchased! I will go thru my phone co next time.
    HEATHER
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/08/2023
    Got here on time really quick phone was perfect in packaging only a couple tiny scratches on the back but that doesnt even really matter with a case on but this phone is really good for the price whilst being refurbished
    Anthony
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/14/2022
    Are you kidding me?
    They should sell it in such a condition. The description was Excellent condition.
    Sergey
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/28/2022
    DONT BUY IT
    The phone doesn’t even work there’s a bunch of scratches on the creen and back my soon saved up for this and was so excited he was so upset after coming home and waiting all day to open it and then realizing it doesn’t work don’t buy from here worst purchase ever
    Daniel
  • 3.00 out of 5 stars review
    Verified Purchaser
    11/23/2022
    First look
    The phone was received in a timely matter. The phone had several scratches on the side and on the screen. They were not unbearable for a used iPhone. The camera works well. Also there were no scratches on the back. So far the phone is working okay. But if it acts up I will return it.
    Shelley
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/15/2022
    Perfect!
    I purchased the iPhone 12 128gb. This is my second iPhone purchase from this seller, and just like the first phone this one is in perfect condition. ( The first one is still going strong, but my 7 year old has practically taken it over so I’m giving it to her for Christmas.) The 12 has even came with a screen protector already in place! I haven’t even been able to find a scratch on it yet. AND it came early than expected. I’m beyond happy with my purchase.
    Tracy
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/09/2022
    Completely disappointed
    Screen has dent’s and scratches. Mobile body also having dents. This is very disappointing and waste of money.
    Unknown