Customer reviews
2.67 out of 5stars
(24 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
04/05/2021
packaging is part of important scheme
I'm completely adtisfied with the product, just tiny note packaging is part of bringing your product to us, no protection at all two items was broken thru to rough handling during the exchange of new haulers
Nickvilla
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
03/01/2021
Broken bins Again.
Every single bin was broken on the same corner. They won't seal. This is the second time I've had thus happen with Walmart. They are packed stacked inside of each other with no other buffering. So they were probably dropped during shipping. On that corner that is broken. All the pieces are inside the bins and box.
SUSAN
14 reviews
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3.00 out of 5 stars reviewVerified Purchaser03/22/2023Need to replace these two broken boxes!2 of the crates were cracked when my husband took them out of box! But he threw away the box they came in!? Can I get 2 comparable crates with clear sides so I can see what’s in it.Disappointed
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3.00 out of 5 stars reviewVerified Purchaser03/07/2023Great; but some bins came in bustedSome of the bottom totes came broken and busted in pieces. Paid for 8, ended up only being able to use 6. Unfortunately, it’s too much of a hassle to return the large bins not even knowing if we can get them replaced.CS
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3.00 out of 5 stars reviewVerified Purchaser02/08/2023Arrived half of it damagedArrived half of it damaged, no foam or anything to protect the bins inside the box. Now, Im processing a replacement and it will take 3 weeks to receive a shipping label via mail for the return. Not sure why their pick up for return cant show up with a shipping label already, they want the customers to print labels and we just moved in to a new house, we dont have printer yet. Their customer service even suggested that i should ask the new neighbors or go to the library instead of just contacting fedex to bring the shipping label. Hopefully the second shipment wont have damage because the return and replacement is such a hassle.Dryle
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1.00 out of 5 stars reviewVerified Purchaser02/07/2023DO NOT BUY!!! THEY WILL BE BROKEN!!!I ordered these to help me organize, and was really looking forward to getting them. In my first order received, every single tub was broken inside of the box. they did not even try to put any air bubbles in there to help protect them. I submitted an exchange request, and my second shipment contained four broken tubs, and only a return option was offered. I really need these tubs so it's really irritating that they keep shipping out broken items! Where is the quality control?! I know air bubbles do not cost that much so why keep sending out broken items only to have them returned?! The company is losing money, and you are wasting people's time! Not only are people having to return the damaged items, but the company also has to pay for things to constantly be reshipped! I don't expect to hear back from Walmart, or Sterilite regarding this, but it's definitely not good customer service. I wish I would have taken pictures of the first order when literally every tub was broken.CandleLady
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2.00 out of 5 stars reviewVerified Purchaser01/03/2023Lisa
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4.00 out of 5 stars reviewVerified Purchaser12/27/2022kayla
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2.00 out of 5 stars reviewVerified Purchaser12/13/2022Good product... when it arrives undamaged!The bins themselves are great. We use them for inventory storage at work. Problem is that Walmart (or FedEx) is unable to ever get them to us in 100% good condition. This last order, I ordered 3 sets of 8. There was only 1 box of 3 where all 8 bins arrived undamaged. One box had 2 broken pieces, the other had 6 broken items! You have to return all the pieces, so you get into a fun little game of shipping items back, getting a credit, reordering, and hoping you eventually get the full number of items you need. I wish Walmart and FedEx could figure out how to store/ ship these so they all arrive in 1 piece!JL
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3.00 out of 5 stars reviewVerified Purchaser11/21/2022Broken upon DeliveryThe containers are as expected and a good value. However, one of the boxes was broken in transit. Not so bad that it's unusable, just annoying that it wasn't packaged in a way to prevent breakage...Jeff
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3.00 out of 5 stars reviewVerified Purchaser10/01/2022Flimsy lid, fairly sturdy binDelivery was on time HOWEVER, the box looked like it had been crushed, one bin was broken, and one lid had dents and a crack in it. The lids don't close tightly. They just snap very lightly onto the edges of the handles. The actual bin seems fairly sturdy but the lid is very flimsy and loose. I had planned to use these bins instead of cardboard boxes in an outside storage unit to keep the bugs out (because bugs LOVE cardboard) but these will NOT keep bugs out of the bin because the seal is not tight.Nicole
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2.00 out of 5 stars reviewVerified Purchaser09/10/2022Tried to give benefit of the doubt......damagedI was expecting the bins to be damaged due to poor handling. Im keeping them bc returning them be so much more of a hassle, set of 8 is definitely heavy! Id like to suggest this seller to package them with bubble wraps or some form of protection on the corners of these bins to prevent dissatisfied customers.Yer
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2.00 out of 5 stars reviewVerified Purchaser02/03/2022misty
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1.00 out of 5 stars reviewVerified Purchaser12/31/2021Product good but improper handling/deliveryProduct is of good quality but the edges were either broken due to improper delivery or rough handling. Wouldnt buy anything again from Walmart online!vinay
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1.00 out of 5 stars reviewVerified Purchaser12/26/2021Received broken itemCame as described and looks as it is in the photos. Issue is that one of the kids showed up broken in two places.Drew
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3.00 out of 5 stars reviewVerified Purchaser12/15/2021Nice boxes. Poor packingWalmart and/or sterilite need to work out a better way to ship these. Mine were shipped without any packing foam or additional cardboard to prevent breakage. Sure enough, one of them is cracked. Big hassle too because now I need to return all 8 and have 8 more shipped to me. Seems wasteful, but I also shouldn't have to live with 1/8 of my order being cracked so it is what it is.Nick
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3.00 out of 5 stars reviewVerified Purchaser07/28/2021Unknown
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5.00 out of 5 stars reviewVerified Purchaser06/21/20218 58 Quart Sterlite Containers!!All 8 are in pristine condition - no cracks or splits that can often happen during shipping and when purchased in store. They were delivered as requested since I'm physically challenged and I very much appreciate the service.Denise
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4.00 out of 5 stars reviewVerified Purchaser06/21/2021Broken and brittle binsOrdered 2 boxes of bins. One box was usable however the 2nd box, 7 of 8 bins were broken. Bins were brittle and easy to break. Must have been an old box of bins.Stella
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2.00 out of 5 stars reviewVerified Purchaser06/18/2021Buy this item in the store.This storage box is like any other. When bashed around, it cracks. So my suggestion is to buy it in the store because two of the six in the case I purchased were shattered. Since I had to effect a full return, not just for the broken ones, I couldn't even use the ones that weren't broken and had to go to the store to buy more anyway.Sheila
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2.00 out of 5 stars reviewVerified Purchaser05/30/2021Several arrived busted!!The product is fine, it's the terrible shipping practices that is the problem. 3 of the 8 containers arrived busted! They were not packed in a box, just taped together with absolutely no protection.Crystal
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3.00 out of 5 stars reviewVerified Purchaser05/26/2021Is there a delivery box shortage at Walmart?The item is still intact and usable, but I am still removing stickers that usually go on a delivery box. Delivery boxes protect the items inside, especially from things like dirty delivery truck floors. They're storage bins, I get it, but I purchased brand new bins (with one sticker each to remove), not used and worn, in desperate need of Goo Gone.Shelley