Back to Arctic King 14,000 BTU 230V Through-the-Wall Air Conditioner, Cool & Heat, White, WTW-14ER5A

Customer reviews

3.5 out of 5stars
(14 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
06/23/2017
Great buy
Amazing unit I bought 3 for my building not sure why people leave bad reviews this unit is quiet and works great , it's not manufacture problem because you have people don't know how to use it , if you need great ac unit this one is highly recommended
Nick

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
11/21/2021
Low quality Units
We own an apartment complex and ordered over 15 of these units through out 2021. At least 3 of them have stopped working for some reason and needs to be replaced. It is very disappoint to have to incur the extra work of replacing them.
ColumbusApartel
14 reviews
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  • 2.00 out of 5 stars review
    Verified Purchaser
    04/03/2023
    Instructions are terrible, not an easy DIY install
    Listed as a wall/window mount unit, but does not come with a sleeve for wall mount (just instructions to use existing sleeve from other manufacturers). The instructions are terrible. It is absolutely the noisiest and loudest air conditioner unit I have ever observed or noticed.
    RD
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/27/2022
    Great purchase would recommend
    This is a great addition to living room heats as well as cool. Shipping came fast and delivery was made easy.
    Willie
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/21/2021
    Low quality Units
    We own an apartment complex and ordered over 15 of these units through out 2021. At least 3 of them have stopped working for some reason and needs to be replaced. It is very disappoint to have to incur the extra work of replacing them.
    ColumbusApartel
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/28/2021
    Cool and reliable.
    I love my air conditioning I brought this last year,and I'm glad I did.
    Philadelphia
  • 3.00 out of 5 stars review
    Verified Purchaser
    08/07/2017
    Stopped working only 3.5 years of purchase
    I got this for our 2 bedroom cabin, it worked great for the past 3 years and a half, I loved it! However, yesterday it stopped working, it might just be the controller box that went out, but I can't find a replacement box to purchase. This should have lasted much longer than this, I am very upset.
    Star13
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/23/2017
    Great buy
    Amazing unit I bought 3 for my building not sure why people leave bad reviews this unit is quiet and works great , it's not manufacture problem because you have people don't know how to use it , if you need great ac unit this one is highly recommended
    bosanceros
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/23/2017
    Great buy
    Amazing unit I bought 3 for my building not sure why people leave bad reviews this unit is quiet and works great , it's not manufacture problem because you have people don't know how to use it , if you need great ac unit this one is highly recommended
    Nick
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/28/2016
    This think rocks
    I love this unit. I replaced a portable unit that would not even cool, the room. It cools my room from 85 down to 75 in 1/2 hour. the energy saver feature is great. I would never buy another unit without it. I didn't realize it was a wall unit but I installed it in a window anyhow. I hope it lasts a few years. We will see.
    Gaterhouse
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/18/2016
    This is the NOISIEST A/C I have ever had
    Okay yes the instructions pretty much suck; and yes you better already have the thing installed that this slips into otherwise you'll be buying one since this really needs something in the wall to slip into. Both valid concerns, neither were mine since we figured out the A/C installation and we had a chassis already in place. BUT OH MY GOD this is the NOISIEST air conditioner I have EVER seen or heard. We've had many, the last being an Emerson, but I have never ever heard something THIS LOUD. I use to have my desk 10 ft from the old Emerson, no problem. I now have had to rearrange my entire living and dining room to move my desk to the furthermost area, where the dining table was and next to the bar into the kitchen, some 45 ft away, and it is STILL TOO LOUD. Today I woke up with a headache from it overnight, it has continued, and now I don't even use it because it only brings back the headache. My hubby said 'no returning it' but when he is gone I am un-installing it and even without the box (good luck keeping the box together when you have to rip it apart to get to it, and I will find me another brand that fits into my chassis... but NEVER EVER an ARCTIC KING again. If you buy this, and you plan to spend any amount of time in the room this is operating, then I warned you.... ITS LOUD. And the pix, I am sitting at my desk and that thing way over there - that is the A/C and its TOO LOUD even from way over here.
    GayleAH
  • 2.00 out of 5 stars review
    Verified Purchaser
    08/06/2016
    know your electric connections before you buy
    I was in ahh with the item description and other customer reviews but the description wasn't very specific about the electrical wattage (or wasn't very clear to me) . 1. The 3 prong plug is a special type that it wont fit most common electrical outlets and 2. The watt specifications was not clear to me (unless you know about all that sort of stuff) bottom line i couldn't install it because i would have to add a circuit breaker and add an additional outlet to handle the watt output this ac takes. Know your electrical mumbo jumbo before you buy this.
    jongry
  • 4.00 out of 5 stars review
    Verified Purchaser
    08/02/2016
    Not for Window!
    Voltage is misrepresented as 115. It is actually 230. I had to do rewiring to make it work so be prepared. This is a wall unit, not a window unit. It did not come with window slides so after a lot of retrofitting, we made it work after spending another $100 and a few hours of time. Other than that, the unit seems to be working fine. So far I have only installed one and my house is already staying cool in this hundred degree heat. So other than the installation, I am satisfied with my purchase.
    Kate
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/25/2016
    not what was wanted
    this was billed as a window/wall unit. it is not. it is a wall unit that requires a sleeve and a hole in the wall to mount the A/C. also we wanted a 110 volt unit but this is a 220. I have to wire the building for 220volt. luckily I can do that since only a shell exists now. the sleeve is a different deal. I called the customer service number listed in the instruction manual. I had to buy a sleeve for $50 plus $30 shipping. rather that repack the unit and go through the hassle of returning it, I just paid the 80 bucks... BTW the manual has info for 7-8 units of different names and measurements. it only says Arctic King on the front cover and in the back on the warranty card. the measurements do not match any of brands in the inside and none have anything to do with a window mounted unit. this may be a great unit but right now I'm waiting for the sleeve. if a friend asked I would tell him to be aware of the extra costs
    Chuck
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/16/2016
    Good A/C
    Walmart.com had a good price, it's in a 400' room, so should be really cold. Heater works, but it's summer time so didn't run it much. Remote works. Only disappointment is that this model didn't come with expandable sides, which I thought it did.
    66sooner
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/03/2016
    Excellent Air Conditioner with heat
    This is excellent unit. Heat and air conditioning all contained in one unit which fits into the side of the wall, not taking up valuable window space or floor space with separate heater. I would definitely recommend it to anyone needing air conditioning which is not central. .
    Wendy