Customer reviews
4.38 out of 5stars
(16 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
05/18/2016
Great product great service
This is the only thing that keeps my boy off his ipad, this product is awesome, it takes some time round assemble but following the instructions will do. We called the customer service and we're very helpful we were not sure that this is what we needed.
Sam12
Most helpful negative review
2.00 out of 5 stars review
Verified Purchaser
04/21/2020
Good board but have to but separate mounting kit
The backboard is very good. nowhere does that you need to buy the universal backboard mounting kit which costs between $40 and $50 depending on where you get it. Which you have to buy separately from the backboard. The directions are not very easy to follow it is not something that a kid could put together by themself they will need a parent's help. It is very incontinent because you have to go back to the store and get the mounting kit.
Hunter
14 reviews
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3.00 out of 5 stars reviewVerified Purchaser04/09/2021Doesnt come with mounting bracketsThe goal and back board is great. BUT it never specified it doesnt included mounting brackets!sadiegirl4204
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4.00 out of 5 stars reviewVerified Purchaser04/05/202148" Board and Rim InstalledOverall, I'm happy with the end result...getting there was a bit of effort. The bracket took some building but was not too bad and all supplied bolts were good. Fitted to the wall with 4x M8 anchor bolts which seem sturdy. The The final two M12 bolts needed for mounting the board were poor as the nuts could not be threaded onto the bolt so bought some replacements. Due to the weight of the board and awkwardness of lifting and positioning to get the two M12 bolts through, I ended up having to hire some access platform for safety...certainly worth it just to be safe. Being an Engineer, I would suggest a review of the bracket as install of the board to the bracket could be made much easier, for example droping the board onto supports then anchor it down. Was very tricky to support the board whilst threading the bolts through several bits of bracket. Main thing is it is fitted, secure and son is happy.Stoosh
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5.00 out of 5 stars reviewVerified Purchaser09/22/2020Nice!Very nice, easy to assembleBob
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4.00 out of 5 stars reviewVerified Purchaser08/05/2020Not a slam dunk to assemble, but OK.Doesn't work with older Y brackets - need separate mounting kit. But works with older post. Many screw holes missing or ill-fitting. Poor in workmanship, but fine for a backyard goal.Unknown
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2.00 out of 5 stars reviewVerified Purchaser04/21/2020Good board but have to but separate mounting kitThe backboard is very good. nowhere does that you need to buy the universal backboard mounting kit which costs between $40 and $50 depending on where you get it. Which you have to buy separately from the backboard. The directions are not very easy to follow it is not something that a kid could put together by themself they will need a parent's help. It is very incontinent because you have to go back to the store and get the mounting kit.Hunter
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5.00 out of 5 stars reviewVerified Purchaser04/01/2020Really nice backboardReally nice backboard.. I both the adjustable bracket also. Not an easy installation Suggest if your not going to DIY, place your order directly through Lifetime to get an experienced installer.AlfromFlanders
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2.00 out of 5 stars reviewVerified Purchaser03/29/2020Less than straight-upReplaced 52" backboard and backboard (and rim) now tilted backward ~10 degreesDisappointed
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5.00 out of 5 stars reviewVerified Purchaser07/15/2019Basketball backboard and hoopIt is a wonderful product. My kids are really enjoying it and it's pretty easy to assemble. It took longer for the company to ship it out then originally stated, that was the only bad thing.Nancy
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5.00 out of 5 stars reviewVerified Purchaser05/12/2019Great warrantyGreat warrantyMichael
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5.00 out of 5 stars reviewVerified Purchaser01/29/2019FredinRoseburgOregon
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5.00 out of 5 stars reviewVerified Purchaser08/21/2018Excellent customer serviceLifetime customer service rep Tasha responded immediately after receiving my warranty claim, and with no questions asked, had a replacement rim sent out. If only other companies could respond so promptly and professionally.Rich
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5.00 out of 5 stars reviewVerified Purchaser06/01/2017Great so far!We just installed the new backboard last weekend and so far so good! Our last backboard broke after 9 years so we needed to replace it. Getting the old "hardware" off the mounting system was a bit of a challenge because of the age of the system. Word of advice...if you are replacing a backboard take pictures of how the current one is assembled. The directions are a bit difficult to follow but having pictures helped out tremendously!Momof3teenage boys
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5.00 out of 5 stars reviewVerified Purchaser03/19/2017BackboardGreat. Love it.Ssss
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5.00 out of 5 stars reviewVerified Purchaser10/03/2016Excellent BackstopInstalled this on a large driveway garage / shed for a customer. We used the Lifestime mount - what a great result. The children absolutely love it - it looks and performs just like a professional model!TJF1000
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5.00 out of 5 stars reviewVerified Purchaser05/18/2016Great product great serviceThis is the only thing that keeps my boy off his ipad, this product is awesome, it takes some time round assemble but following the instructions will do. We called the customer service and we're very helpful we were not sure that this is what we needed.Sam12
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5.00 out of 5 stars reviewVerified Purchaser04/26/2016Great customer service and high quality product!The last time we bought a backboard and hoop from Lifetime was 1998. Ours finally shattered so I called customer service to order a new one. The rep was very helpful and the whole process went well. The new product arrived with all the parts and good instructions. We love our new backboard and hoop!Rachel44