Back to Whistle GO Explore Dog GPS Tracking Device and Pet Health Monitoring System Compatible With Twist & Go Dog Tracking Collar, Grey

Customer reviews

4.17 out of 5stars
(23 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
01/06/2023
Peace of mind - Worth every penny
When our English Setter first escaped and was gone for 3 hours several years ago, we purchased a Whistle and have been diligent about ensuring he is always wearing it (we are on our second one). He doesn't escape often, but has done so twice this week! We could track him, head in the right direction and both times were able to retrieve him safely within 15 minutes. It definitely gives us peace of mind and did not disappoint when we needed to find him.
Maryann S.

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
09/12/2021
Horrible!!! Don't buy
We have been with whistle for 4 years. Up until this year we were really happy with them. The device itself is not great quality, but they have always replaced it when something broke or went wrong. A few weeks ago it just stopped working on WiFi and the battery dies quickly when not on WiFi. On Labor Day we called, prepared to buy a new one, but they said they would send a replacement. We could have bought it on sale, and I expressed this to their representative. They told me they would replace it. A few days later I didn't get anything in my email so I called them. They told me they weren't going to replace it and I had to buy a new one….. they offered me 20% off, but it was still more then it was on Labor Day. I spent more time troubleshooting, and on hold than I should have, just to find out it needed to be replaced. The whistle 2 was replaced once, but parts had to be replaced monthly. The Explore was replaced 3 times because the clip on the back kept breaking. One of them had water damage, and it was supposed to be water proof. The quality is poor. Customer service was poor…. The service was fine, until it broke.
adam
14 reviews
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  • 3.00 out of 5 stars review
    Verified Purchaser
    03/18/2023
    Its ok
    The only issue i have with it is by the time I'm notified of a escape our dog is about a quarter mile away. The health info is pretty great. And tbh I'm not sure any other gps collar would be any better.
    Victor K.
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/15/2023
    My Girls
    Wonderful product I have had it for several years now I will share it with friends and acquaintances that I believe in the product hundred percent but it has kept my girls safe
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/13/2023
    4 1/2 stars
    Works fine. Only problem is the difficulty in adding a 2nd family member to the account. Along with her bear bell and reflective orange vest, we've been able to keep Penny Lane (Coonhound-Terrier mix) from wandering too far off the trails!
    John R.
  • 2.00 out of 5 stars review
    Verified Purchaser
    01/18/2023
    Product quality questioned
    To easily destroyed. I'm thinking it's by design. Customer has to buy a replacement. I'm currently looking at other GPS suppliers
    Jeffrey L.
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/06/2023
    Peace of mind - Worth every penny
    When our English Setter first escaped and was gone for 3 hours several years ago, we purchased a Whistle and have been diligent about ensuring he is always wearing it (we are on our second one). He doesn't escape often, but has done so twice this week! We could track him, head in the right direction and both times were able to retrieve him safely within 15 minutes. It definitely gives us peace of mind and did not disappoint when we needed to find him.
    Maryann S.
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/27/2022
    Seems to be a reliable and well built product
    I love the information that is provided regarding Emme's physical behaviors such as scratching, licking, eating, activity level, and sleep. I did not think I would have need for this information, but I have found it helpful. The battery life is great. I was prepared to recharge the battery every night, but it has been seven days since the last charge and the battery is only at 72%. My dogs love to wrestle and the product withstands this activity and stays securely fastened to her collar. The one time we left the home perimeter, I was alerted to Emme's location. The GPS seems accurate.
    Lee C.
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/17/2022
    This product has been a life changer for me and my cat
    My cat likes the outdoors and now I can let her roam free. She's so happy. It means so much to me, whistle team. I am so grateful!Oh yeah, it works wonders. I live in Miami. Accurate within feet. Best in the market.
    Miguel B.
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/20/2022
    Everyday I take my dog
    Everyday I take my dog into the woods for a 3 mile hike and sometimes he runs off after deer. While he's never gotten lost and always comes back, it's a great peace of mind to know where he is at all times. I also love the data I get like miles run and calories burned
    Tom B.
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/15/2022
    Great GPS
    I love the ability to track my greyhound and to check her activity level. But the change to the size of collar attachment made it much harder for her to wear with her martingale collars. I used to be able to use a 1" piece of material sewn onto the collar but now it's too wide for the new Whistle. It's attached with the velcro attachment but not as tightly as I'd like. Luckily the woman who makes my martingale collars can add a thinner strap so I'll be able to attach the Whistle more securely with her next collar. The app is very easy to use and I like getting notifications by text and email.
    Susan A.
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/03/2021
    Great product with very little issues
    I would have given it 4.5 stars. It does what it's supposed to, telling us where our dog is, if he runs away. Which occasionally happens. Also the new GO has a much better battery life than our old one. BUT that being said. We don't have the strongest Wi-Fi signal and it seems to run down the battery faster than a strong connection. Also, our dog lays quite a bit under the deck or on our front porch under a chair and I get frequent messages that he is 500ft from the house. When he is not. It is a bit annoying. That being said, I recommend the Whistle to all my friends that have „runners“. Great product!
    Nicole S.
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/17/2021
    Great device, but Fi is slightly better for me
    Whistle GO Explore is a great device. I tested it and the Fi Collar both thoroughly, and Fi won out in the end for me for two main reasons: 1. Fi device itself is slightly longer and thinner, and because it is built inline with the collar, instead of attaching to the side of the collar, there is a surprisingly big difference in how flat it is against my dogs neck. The Whistle scraped the wall sometimes when she curled up against it. I barely notice the Fi. The Whistle is very easily removable, but for my purpose I want the tracker on ALL the time, so smaller is better. 2. In lost mode, as the location updates every 15 seconds, the map automatically resets your zoom level every update. It zooms very close up, giving you a small total area. This makes it difficult to see what landmarks your dog is near, and your location relative to the dog. By the time I zoom out and figure out where she is, it updates and zooms me back in. I appreciate that the Whistle is more modular. - It can attach to any collar and can be easily removed and re-attached. - It charges with mini USB - It does not require a base station In particular, other users see the required base station of Fi as a limitation. However, this is what makes the Fi battery last even longer than Whistle. The Fi Base communicates with the collar via Bluetooth when you're at home, which is lower power than WiFi. Thanks to Whistle for providing a 90 day trial period. Hope this helps.
    Edward S.
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/12/2021
    Horrible!!! Don't buy
    We have been with whistle for 4 years. Up until this year we were really happy with them. The device itself is not great quality, but they have always replaced it when something broke or went wrong. A few weeks ago it just stopped working on WiFi and the battery dies quickly when not on WiFi. On Labor Day we called, prepared to buy a new one, but they said they would send a replacement. We could have bought it on sale, and I expressed this to their representative. They told me they would replace it. A few days later I didn't get anything in my email so I called them. They told me they weren't going to replace it and I had to buy a new one….. they offered me 20% off, but it was still more then it was on Labor Day. I spent more time troubleshooting, and on hold than I should have, just to find out it needed to be replaced. The whistle 2 was replaced once, but parts had to be replaced monthly. The Explore was replaced 3 times because the clip on the back kept breaking. One of them had water damage, and it was supposed to be water proof. The quality is poor. Customer service was poor…. The service was fine, until it broke.
    adam
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/11/2021
    Paws crossed in Lake Tahoe for my tracker to get well soon
    The units need to be replaced every year or the app will not work correctly(ie you can't track your dog). Since I have been a customer(4 years now) they have developed all sorts of stuff for the app and support whatever social cause is the flavor of the day but they haven't made significant improvements to the actual tracking feature, which is what 99.9% of us buy this for. I'm hoping this is the year they focus on the actual tracking feature of the tracker they sell. After buying several other trackers I can assure you whistle DOES perform the best in the Lake Tahoe area despite really not making an attempt.
    Tyler H.
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/11/2021
    Best tracker on the market
    I absolutely love this product for my dog Bruce. I can see what his activity is like when I can't be there. It is very helpful to know how much he has moved so I can calculate how much more or less to feed him so he can continue to perform well. One of his best features is that it sends me a text message as well as an application alert whenever he leaves my home whether it is with me or the dog walker or his Mamaw. That is true peace of mind to know but it basically checks him in and out of my home and lets me know exactly when he leaves and exactly when he arrives. It looked a little bulky when I pulled it out of the package but now that Bruce has worn it for a few weeks it really does just blend in with his collar.
    Bailey C.
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/11/2021
    Thank you for helping me take care of my cat.
    I love my Whistle for my cat! However, I would really appreciate it if you would consider making a smaller version. He looks like he's wearing a box! The product works extremely well and it gives me a tremendous peace of mind when he goes outside. Please consider making a smaller version!!!
    Linda W.
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/20/2021
    Carole
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/19/2021
    Good buy for GPS need!
    Bought this for a dog who tends to break loose chasing bunnies! Have had the GPS and collar about three weeks. Great quality on the collar. GPS works well in my area. Battery life has been good. After a week of using it, there was still 80% battery remaining. We stay on wifi a lot, but I make it a point to hit the track feature in the app to see how well it tracks when we are away from home. Activity tracking and other features in the app are good as well. Highly recommend this device and collar.
    Allison
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/29/2020
    HockeyMom
  • 3.00 out of 5 stars review
    Verified Purchaser
    08/14/2020
    No advantage in upgrading from the Whistle 3.
    The battery life is great. The size is about the same as the Whistle 3 and that is good. The tracking capabilities are very similar to the 3. When the pet gets within range of the wifi is tells me that she is in power save mode. However that can be a large distance from the house still and she is hard to find. I do not like having to plug the tracker into a micro-USB cable to charge it. I would prefer a charging base similar to the version 3.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/10/2020
    Love, love it! After searching online for a gps tracker for my rescue dog, “Kobe”, I found the Whistle site. Keeps track of my 2-year old, escape artist, Hound Mix. He was adopted 4 weeks ago and has already escaped 5 times! I guess it's that Hound dog instinct. Thank God he hasn't escaped since we purchased the Whistle Go Explore, but when, not if, he does Escape again, we have a reliable way to track him even if he's 3,000 miles away! Will come in handy when traveling in our 5th wheel trailer.
    Patti