Back to Sony PlayStation 5 Gaming Console

Customer reviews

4 out of 5stars
(20 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
03/13/2021
WORTH EVERY PENNY
I wont lie. I cursed Walmart on Twitter on March 4th. All due to being frustrated trying to get a PS5 in my cart. 20 minutes after I made the tweet, I actually got the order thru. Yes, i made an apology tweet as well. lol. I am a Gamer and use my consoles quite frequently. I wanted to move into Next Gen and feel the hype. Well..... this is it ladies and gents. IT WAS WORTH THE HYPE AND MONEY! Graphics have been a great leap from my PS4 slim. Whats really stealing the show? THE CONTROLLER. Playing Cold War Zombies and Multiplayer (PS5 Edition) has been what Ive looked forward too since I was a teenager. The triggers adapt to the specific weapon your holding in-game, and feels much more like a natural weapon trigger than I expected. I served for 12 years in the Army, so I was shook when I felt those adaptive triggers. Assassins Creed Valhalla is Stunning on PS5. Spiderman Miles Morales is UNREAL graphically on PS5. Just do yourself a favor nd GET YA ONE! You will NOT regret spending the money.
Lawrence

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
08/16/2021
Ordering this from walmart was a very hard task, from the beginning to the end, when i can finally get it, it comes broken, the box has a damage in one of the corners, and when i open it, also the console, talk to customer service and the only solution they gave me was a refund. Very disappointing.
Amina
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    06/15/2022
    Overall good experience
    The PlayStation itself came in good shape and works wonderful! The package came a little later then quoted and the box was banged up on the sides and ripped a little. The PlayStation was not broken though! It was really hard to find a PS5 online and we finally got our hands on one. The delivery was smooth but wish that it was delivered on time and not ripped up.
    Krys
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/26/2022
    Was delivered fast, however box had been tampered with, someone had retaped the bottom. Not sure if there are anymore issues as of yet. For paying double retail price you would think it would come pristine.
    Misty
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/24/2022
    Used
    I ordered this for my boyfriend birthday an decide to pay more since I can’t find them anywhere in town. well I’m highly disappointed because it looks like it was open before I even got it I didn’t just pay 850 for a used console I’m very upset cause it’s ridiculous amount of money to spend but for it to look open already is unacceptable. I did receive it in two days which made me very excited to get it as promised. I don’t even want to gift it to my boyfriend now in case there’s something wrong with it.
    Nanilove
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/02/2021
    awesome
    I absolutely love it. I purchased it on March. it was tough but I got it on the 4th wave of the walmart restock. It looks great and functions amazing. I did add a few cool things to it like the PS logo on the remote and system and also some grips that will also help keep dirt off the remote
    Rafael
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/27/2021
    Worth the upgrade?
    What's not to love about the hardware? Definitely a step up from the PS4 pro in performance. The controller feels much more comfortable in my opinion, and the adaptive triggers are super immersive and fun. I wish my Sony TV did 120fps, though most games don't even have 120fps modes. At least my TV does 60fps 4K HDR. I plugged my external SSD from my PS4 into the PS5 and I could play those games right away. Maybe at some point I will need to add a internal SSD expansion, but for now the external is fine. I did order some DarkPlates (gen1) and a Damascus skin and put them on right away. And soon I'll be mounting this in a better location. All that said, the ps4 pro is still a really great console, especially when paired with an external SSD, or if your TV / monitor can't even handle like mine or worse. Overall I'm happy as it's sure to support my gaming needs for years to come.
    Christopher
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/10/2021
    Best Console Ever
    I've had the PS5 For about 9 months now and, as far as the disc console goes, I'm super happy with it. I have access to all my PS4 games and their data which is nice considering I owned that system for 7 years. Some games even upgraded and allowed free download of the PS5 version of my games. The ability to play 4K discs is awesome not only for games, but movies as well. Gaming in 4K (using the 65” Sony Bravia TV which I highly recommend) is amazing and makes the games more enjoyable. User friendliness is great other than party chat navigation which could be more accessible in my opinion. The main reason I'm giving 4/5 stars is because the triangle button on my DualSense controller is completely unresponsive after 9 months of use. If the controllers cost $70 for users to replace I'd expect the product to be more durable and reliable. The other (not so important) reason I didn't give 5 stars is because the console is absolutely massive. Granted, I got the disc version but it's still massive. It doesn't fit horizontally in any of my entertainment stands so it has to stand vertically next to the stand on the floor. Despite these issues I'm still in love with the new PS5 and I can't wait to see more new amazing games.
    Cody
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/16/2021
    Ordering this from walmart was a very hard task, from the beginning to the end, when i can finally get it, it comes broken, the box has a damage in one of the corners, and when i open it, also the console, talk to customer service and the only solution they gave me was a refund. Very disappointing.
    Amina
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/05/2021
    Da jawn ain’t even work . First screen isn’t working with connecting the controller and hitting ps button . Pain
    Eric
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/03/2021
    Vendor opened seal3d box before selling as new
    Just recieved today. Purchased from "Nationwide Distributor" on through Walmart.com. The playstation box was clearly opened from the bottom and the unit removed from its sealed box. The seal itself was intact but altered. Why even open the box and remove the system?
    Ricardo
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/12/2021
    PlayStation 5 Console
    After much anticipation and hype of having this console in my hands a beam of light came from the box and hummed. This PS5 Console is huge compared to the PS4 and the graphics are amazing. Thus far it's taken a little bit to get use to working the system, it's a little different layout than the PS4/pro. The loading speeds are super quick, loving it!!!!
    coppertop36
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/25/2021
    The PS5 is Amazing!
    I have waited two months to give an honest review of this because I have had an Xbox ever since the PS1. I love my Xbox and the performance, the PS5 had some issues for me at first in multiplayer games. Once I ran a WiFi extender and used Ethernet off of it, all the lagging has went away. The controller was hard to get used to at first but now it feels very comfortable to me and is definitely next gen. I love the PS5 for its looks, the way it performs and the remote controller. Everything about this system is great. Once I got used to the UI and the remote it is amazing. I have both the Series X and PS5, either of them are amazing, the Xbox wireless headset and Pulse 3D are amazing. You can’t go wrong with either, but the controller on the PS5 is truly next gen. The Xbox controller is just comfortable in your hand. Overall, this console performs amazingly, they just need to release the storage capacity already!
    Zachary
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/25/2021
    The PS5 is Amazing!
    I have waited two months to give an honest review of this because I have had an Xbox ever since the PS1. I love my Xbox and the performance, the PS5 had some issues for me at first in multiplayer games. Once I ran a WiFi extender and used Ethernet off of it, all the lagging has went away. The controller was hard to get used to at first but now it feels very comfortable to me and is definitely next gen. I love the PS5 for its looks, the way it performs and the remote controller. Everything about this system is great. Once I got used to the UI and the remote it is amazing. I have both the Series X and PS5, either of them are amazing, the Xbox wireless headset and Pulse 3D are amazing. You can't go wrong with either, but the controller on the PS5 is truly next gen. The Xbox controller is just comfortable in your hand. Overall, this console performs amazingly, they just need to release the storage capacity already!
    Zachary
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/13/2021
    WORTH EVERY PENNY
    I wont lie. I cursed Walmart on Twitter on March 4th. All due to being frustrated trying to get a PS5 in my cart. 20 minutes after I made the tweet, I actually got the order thru. Yes, i made an apology tweet as well. lol. I am a Gamer and use my consoles quite frequently. I wanted to move into Next Gen and feel the hype. Well..... this is it ladies and gents. IT WAS WORTH THE HYPE AND MONEY! Graphics have been a great leap from my PS4 slim. Whats really stealing the show? THE CONTROLLER. Playing Cold War Zombies and Multiplayer (PS5 Edition) has been what Ive looked forward too since I was a teenager. The triggers adapt to the specific weapon your holding in-game, and feels much more like a natural weapon trigger than I expected. I served for 12 years in the Army, so I was shook when I felt those adaptive triggers. Assassins Creed Valhalla is Stunning on PS5. Spiderman Miles Morales is UNREAL graphically on PS5. Just do yourself a favor nd GET YA ONE! You will NOT regret spending the money.
    Lawrence
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/01/2021
    Amazing Controller
    I feel very blessed to be able to have one at this time! The PS5 has run beautifully and so intelligently from what I've experienced, the console runs very smoothly and I have not experienced any sort of loudness with it. I do recommend when playing games, to choose performance over the resolution , is a true generational leap, offering incredibly fast load times and an innovative new controller that can change the way games feel. No complaints. We did buy an extra control so two can play. Or one to charge while one is in use
    Samantha
  • 5.00 out of 5 stars review
    Verified Purchaser
    02/24/2021
    Amazing
    After 5 months of hard searching I was finally able to score one through Walmart and I was excited. Havent yet played it as I just got it as I was walking out the door to work thankfully cause it would of been sitting outside for 8 hours but it did get here pretty fast and showed up 2 days early
    jonathan
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/27/2021
    Finally Got A PS5 Console
    I have brought a PlayStation Console since the PS2 they came out. This is the first time, I've had to go to so much just to get one. My teenage son wanted a PlayStation 5 for Christmas and I promised to get him one. Tried several times to get one at Walmart.com whenever they announced they were in stock. I could never get one. After doing A LOT of research, I found that I could have a better chance of getting one from Walmart.com by using their app on my phone. On December 15th, when it became available, I was on my phone and I got one immediately! So happy that the console was delivered sooner than expected. It was so easy to set up. My son has played this console daily. He LOVES it! He said that this is definitely the best one yet.
    Calisse
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/07/2021
    So far so good!
    I, like a lot of other people, was excited to dive into the next generation of gaming consoles. After a couple weeks of gaming, I can safely say that it was completely worth the time and effort to get one! Spider-Man Miles Morales is one of the prettiest games that I've ever played! All of my PS4 games are also backwards compatible so that's a huge bonus. The controller is probably the coolest part of the whole system. The combination of the haptic motors as well as the adaptive triggers truly makes this system feel next gen.
    Kent
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/03/2020
    Pickup Only! Only way to go.
    Walmart had a 9:00pm stock of PS5's on November 25th, and after 15 minutes of trying to add to cart, I was finally able to order it. To my surprise it was for "Pickup Only" at checkout, and had to wait until December 2nd to pick it up at my local Walmart. Of course well worth the wait! I think Walmart should be doing the Pickup Only method from now on to stop scalpers from buying them up, and everyone will have a fair shot to get one. Appreciate you guys doing it right!
    BeersYourFriend
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/28/2020
    Pretty good. Only little problems
    So first things first, the system is great. Loading times are improved, and graphics for new games are amazing. The controller is really revolutionary, but for fps games like COD I recommend turning the triggers off. Having a game like Astros Playroom available was a really good strategy, and the console itself looks impressive. The fans are really quiet and keep the console considerably cool. The only cons I can think of is the actual size of the console, and there are a few flaws in the interface, mostly in creating a party chat. Overall its really good, only a few minor inconveniences.
    Nolan
  • 4.00 out of 5 stars review
    Verified Purchaser
    11/25/2020
    Wait until 2021 to get one. No need to stress out
    After several weeks of waiting to get a PS5, I finally manage to get one from Walmart. The PS5 is amazing. First boot up is a 1 time thing and you really don't wanna miss out on it. Yeah the bots are buying out everything on this site and every other site but I was lucky enough to get one. The people who delivered it were FedEx. Surprisingly the person who delivered mine placed it in my backyard while I was away for a few minutes. Came back to see a package in the backyard but no notifications from Walmart until around 20 to 30 minutes of unboxing the PS5. Another thing I will say was that the deliver was meant for December 2, 2020. Came in on November 24, 2020. Keep a close eye on your tracking number if you get one. I didn't receive one until it was delivered. Besides the whole trying to buy a PS5 and Walmart, the PS5 is a perfect gift. Do not buy from scalpers. Do not spend more than $500 for the Disc version. The console is powerful but there isn't much to play besides a couple PS5 games.
    Cristian