Back to LG 14,000 BTU DUAL Inverter Smart Window Air Conditioner, Cools 800 Sq. Ft., Ultra Quiet Operation, Up to 25% More Energy Savings, ENERGY STAR®, works with LG ThinQ, Amazon Alexa and Hey Google, 115V

Customer reviews

4.28 out of 5stars
(18 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
08/11/2021
Does the job
We looked into dustless air conditioning and of course with just purchasing the house it was not in the budget so we decided to look at air conditioners and we picked this one based on looks and features and I have to say…. This air conditioner cools my whole downstairs !!! I'm not sure of the square footage but it's 3 pretty good sized rooms and also starts up go up the steps!
RJH24

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
09/02/2022
Bad product
I bought this less than 3 years ago, and the amount of corrosion to the back compressor was not worthy of the LG name. This with that part being under total cover from the elements of weather. The difficulty of getting this unit replaced has Lao been a nightmare.
Unknown
14 reviews
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  • 2.00 out of 5 stars review
    Verified Purchaser
    09/03/2022
    Island Salt Water :(
    This AC unit was nice at the beginning for our 970sqft condo, but we've had it for 2.5 years and the salt water has started to corrode the outside fins. The installer thought it was weird that there wasn't a drain plug or any discussion in the manual about having it drain. It now looks like this might be related to the corrosion issue. We're not sure how much more we'll be able to use this 18000 BTU unit, so a little disappointed in this unit.
    Michael_HI
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/02/2022
    Bad product
    I bought this less than 3 years ago, and the amount of corrosion to the back compressor was not worthy of the LG name. This with that part being under total cover from the elements of weather. The difficulty of getting this unit replaced has Lao been a nightmare.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/29/2022
    Good customer service!
    All went very smoothly. Had a delivery issue because the carrier left my a/c in the lobby abandoning the package and not bringing it up to my apartment. Also, the a/c came with dents on the body but when I called a customer service all had been resolved quickly.
    Calvin
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/28/2022
    Happy with this purchase, would buy again.
    Installed in 12' X 35' Sunroom (with 8 windows and 2 Skylights) that is attached to house. On a 93-degree day it easily brought the temperature down to 73-degrees in sunroom. Brought remainder of house down to comfortable 75-78 degrees and removed humidity throughout the house. Had to have assistance to install unit into mounting frame after installation of frame. Also installed support outside under the unit. In process of installing window and skylight blinds to aid AC unit in cooling.
    gustufer
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/07/2022
    Ices up
    Bought this to replace a very old window model in our house. It definitely takes up less electricity and cools the area right in front of the unit but it ices up on the coils and does not cool the room as efficiently as our old unit.
    CE Philly
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/07/2022
    The best window AC we've ever owned.
    There are several things to like about this unit (LG Dual Inverter 14,000 BTU window AC). It is energy efficient (especially when placed in the energy efficient mode). It is quiet. The housing for the unit is placed in the window first. Then the AC unit is placed into the housing. You don't have to wrestle a heavy unit into the window when you are installing it or removing it. The cleanable air filter fits nicely into the unit (at least compared to a previous unit by another manufacturer). The room air inlets are on the side and bottom. This feature is liked because it presents a nice clean surface for viewing and it tends to prevent short circuiting of the cold air back into the unit intake. We have read some reviews where they talked about a high pitch sound. We did not have that with this unit. Perhaps it is a more updated unit than the previous units (purchased in spring 2022). It is a relatively heavy unit. It will most likely take more than one person to safely move it unless perhaps you have a wheeled hand truck. If you use the accordion side panels, there may be some sharp objects (points of screws) on the inside of the housing when the refrigeration unit is slid into the housing. You may want to be extremely careful during this part of the installation. The unit has only been used in the energy efficient mode since receiving it and we are extremely pleased with it (very quiet and keeps the room nice and cool).
    Chester
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/19/2022
    Quiet & Quick
    Bought this in 2021 to replace an older LG model. I was impressed after installing it and it's now May 20th and just installed it up here in northern NY for this hot weekend & the summer.
    mfgendron
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/25/2021
    Quiet and affordable.
    Cools my classroom quickly and quietly. I am pleasantly surprised that my 550sqft open classroom feels cool in a few short minutes! Running at a low hum, it does not come through as background noise during my online meetings, the way the last one did.
    Tradewinds Cool
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/11/2021
    This a/c right here!
    Where do I begin. The atmosphere in my room has relaxed. Like the air is cleaner for some reason. But cooling wise this a/c gets the job done. And it's quieter than the other one I had. It has dry feature that dehumidifies the room. It's always like a fall cool day lol. Maybe I'm hyping it up but the truth is since I put this a/c I feel like it increased my comfort level and I enjoy my room that much more. I hope this helps someone decide to buy this awesome ac.
    Puddin Pop
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/11/2021
    Does the job
    We looked into dustless air conditioning and of course with just purchasing the house it was not in the budget so we decided to look at air conditioners and we picked this one based on looks and features and I have to say…. This air conditioner cools my whole downstairs !!! I'm not sure of the square footage but it's 3 pretty good sized rooms and also starts up go up the steps!
    RJH24
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/07/2021
    Meat Locker Cold
    Purchased this AC a month ago because the central Air couldn't keep up due to the hot , humid Texas beach air and poor insulation in the home . Before this unit was installed the temp maintained 78 with the central air and was very uncomfortable.We like it cold and this unit does that being very quite and efficient . Absolutely love the WiFi capabilities. This is a sleek ,very well made unit . Don't let the big bulky box fool you , by putting the thought in your head of being a hard install . It's not! It's a one man install , super easy ! This unit is a must if you want to keep your family cool on those hot days
    Beach Front
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/05/2021
    Showed up damaged
    Showed up damaged. It showed up early which is good.
    William
  • 5.00 out of 5 stars review
    Verified Purchaser
    08/02/2021
    Awesome product! Best money ever spent.
    Bought this a month ago. Product exceeds expectations and quality vs price is on par! Cools nearly my entire 3 bedroom upstairs apartment. Was sort of nervous spending the money in fear it wouldn't be worth it but i am absolutely happy with my purchase and will continue to buy more lg products in the future as the lg thinq app is phenomenal as well. 10/10
    Zgarland96
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/07/2021
    Very nice unit at a great price point.
    I bought this unit to cool and dehumidify a garage/shop. Since the area is only about 725 square feet, I knew this 18,000 BTU model would be more than enough. Installation was very straight forward. I built in the existing 4 foot by 2 foot window opening to be only slightly larger than the unit itself, making it unnecessary to use the expanding "wings" that come with it. I then screwed down a 1 inch thick piece of hard maple to the sill to extend out of the window by about 12 inches for extra support. Being an 18,000 BTU model, I also ran wiring for a 240 volt outlet and mounted that just above the window opening. Having the main "guts" of the unit easily removed from the metal cabinet makes getting everything installed so much easier; no more holding a very heavy air conditioner in the window opening while making critical measurements. The end user only needs to mount the outer cabinet and then can easily (with the help of a friend) lift and slide the air conditioner itself into the cabinet. The unit cools down my insulated garage in no time and removes excess humidity at the same time. The low current draw at 240 volts also allows me to run a table saw, dust collector and the air conditioner all at the same time with no issues at all. LG makes a great product and I'm very happy with my purchase!
    spudmanzx11
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/29/2020
    Love the dual inverter! Interesting drain style
    So far so good. Only had the unit in my studio for about a week now, not running it all the time because I dont have full power hooked up yet. But its been great. It is very quiet and Im impressed to say the least. I love that it doesnt have this huge thump like most units when the compressor cuts on and off. It is very efficient. It does not have a drain hole in the pan outside the window- instead it uses a slinger fan that slings the water out if enough builds up. But water can also drain through a couple of screw threads I found and has an emergency overflow as well. Overall Im very satisfied with my purchase and the choice to spend a little more and get a much better unit. I love the dual inverter. Ill never go back! Worth every penny!
    Johnna
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/27/2020
    Quality air conditioner
    This is a great unit. It really is powerful and reasonably priced for 18000 btu. Its heavy so expect a few extra installation steps compared to smaller units. It took me a while to install because I had to take the windows out of the frame and make a couple modifications to make it fit but it was worth it
    AdamNJ
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/15/2019
    Cool air
    With this hot summer this air conditioner is the perfect addition to our boys room they love it they can now sleep good and be cool and they can now hang out in their room without having to leave cause it's so hot! The air conditioner is wonderful and comes with a remote control that lets you control the temp if you feel like it's too cold band you don't have to get up and change temp. Only downside is that it is a big unit and we had to buy brackets for outside to hold it up.
    Cindymarie09
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/15/2019
    Cool air
    With this hot summer this air conditioner is the perfect addition to our boys room they love it they can now sleep good and be cool and they can now hang out in their room without having to leave cause it's so hot! The air conditioner is wonderful and comes with a remote control that lets you control the temp if you feel like it's too cold band you don't have to get up and change temp. Only downside is that it is a big unit and we had to buy brackets for outside to hold it up. [This review was collected as part of a promotion.]
    Cindymarie09