Back to Better Homes & Gardens Providence Steel Outdoor Glider Loveseat - Red

Customer reviews

3.72 out of 5stars
(18 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
05/25/2021
Beautiful addition to our outdoor living space. It took my husband a couple of hours to put together. As in earlier reviews we knew that back had indent where cushions fit in and a little silver label on back. Also noted on earlier reviews not to tighten screws until all together. It was a little awkward to handle while putting together but it all turned out well
Virginia

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
06/16/2022
Very Disappointed
We liked the looks in the picture and decided to purchase. Once the glider arrived upon taking it out of the box it looked good but putting it together was a completely different story. The Manufacturer completely ruined everything by not following their blueprints and misdrilling holes, welding nut plates in the wrong areas and on the wrong side of the material to be assembled. There was no possible way to assemble using the pieces of material in tbe box.
Gary
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    09/13/2022
    Impossible to assemble!
    The furniture braces are welded upside down, screw hole is on wrong side. I spent 22 years as an aircraft structural mechanic. This sofa was improperly made and will never go together. This is worthless as is and will be returned tomorrow.
    Raymond
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/27/2022
    Arrived damaged
    It arrived with wicker on front ripped. After unpacking and getting it mostly put together, wouldn't go through trouble to send it back. It's pretty and it functions well other than the cosmetic damage.
    Karen
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/16/2022
    Very Disappointed
    We liked the looks in the picture and decided to purchase. Once the glider arrived upon taking it out of the box it looked good but putting it together was a completely different story. The Manufacturer completely ruined everything by not following their blueprints and misdrilling holes, welding nut plates in the wrong areas and on the wrong side of the material to be assembled. There was no possible way to assemble using the pieces of material in tbe box.
    Gary
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/08/2022
    Well pleased with my purchase.
    Worth the money and easy to assemble.
    Gracie
  • 3.00 out of 5 stars review
    Verified Purchaser
    02/19/2022
    Looks fine but low armrests and assembly issues
    Assembly was challenged because the welded on flaps for the screws were not correctly aligned and the screw holes did all not line up. We were reluctant to bend in case the flap weld gave way but managed to make it work. When sitting the glider mechanism rubs against the plastic end caps at the base of the seat back. Think we can fix this as well but it's just sloppy product engineering. The armrests seem too low once the seat cushions are in place. The accent pillows tend to fall off the sides which makes them more decorative than functional. Definitely needs something like a small table to act as a footrest for more comfortable gliding. Looks ok on the patio and not worth the effort of returning.
    Christine
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/28/2021
    Very pleased
    Instructions are vague. Pretty self-explanatory if you are handy, but the direction of the back is unclear. Fortunately, I saw in a review prior to purchase, how to correctly put the back on, so it was simple. I did it myself without helping hands. It is very cute and comfy and feels solid. I live in a RV so I really appreciate the compact footprint. It is a classy looking glider, so it looks nice inside too.
    Melanie
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/01/2021
    Good glider for money!
    Nice glider for money. Bought for my daughter and her family and they have really enjoyed it. Looks really nice on screened porch. Only issue was with assembly. Not as simple as instructions indicated but Im not too experienced at assembling furniture. Would definitely buy again especially if I could find someone to put it together.
    Sandy
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/25/2021
    Beautiful addition to our outdoor living space. It took my husband a couple of hours to put together. As in earlier reviews we knew that back had indent where cushions fit in and a little silver label on back. Also noted on earlier reviews not to tighten screws until all together. It was a little awkward to handle while putting together but it all turned out well
    Virginia
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/17/2021
    Cute and sturdy
    Super cute and comfortable. I actually got the red one and green one because I couldn't choose between the colors. I put one on my front porch and one on my back deck. It took my husband about an hour each to put them together.
    ndgirl86
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/17/2021
    Cute and Sturdy
    Super cute and comfortable. I actually got the red one and green one because I couldn't choose between the colors. I put one on my front porch and one on my back deck. It took my husband about an hour each to put them together.
    ndgirl86
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/15/2021
    Wish I could return it.
    This item has a huge dent in the arm and its not comfortable at all. Its definitely not for taller people. Cushions are too thick and it only glides a few inches.
    Kim
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/27/2021
    If it wasn't for bad luck...
    Unfortunately the glider could not be built. The frame had brackets welded on backwards. And before you decide we didn't know how to put it together my husband worked for a large furniture company as their furniture repair man. He tried to work with the problems but they welded the seat frame on upside down so even when we attached the glider it was so low the glider frame stopped it from gliding. The cushions were a lovely color just perfect. But after 26 minutes on the phone with the manufacturer we were told to return it and we did.
    Unknown
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/17/2021
    Nice love seat
    This chair is a nice look, especially with the green cushions. The only issue I had was putting it together. I usually am very good at putting together furniture pieces, etc., but this one was tricky for me. The key to putting it together is to not tighten all of the screws till the end of the instructions.
    Cancan22
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/09/2020
    Beautiful glider
    This is a beautiful glider. Instruction are a little vague but one you read them a few times they start to make sense. Very easy assembly. There was a bent bar on the bottom of the support but I was able to straighten it out and my wife found 2 little wicker pieces were broke. No biggie. Glides with ease. My wife loves it.
    HappyBirthday
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/29/2020
    Happy Glider
    I just bought this love seat and so glad I did. After searching and reviewing many options, I went ahead and bit the bullet. I was a little skeptical to purchase this one due to some reviews stating it was difficult to assemble. Although I highly recommend at least two people, it was only four steps in all. Step 1 ( of which reviewers comment get confused) states attaching the back with wicker facing outside. Naturally you might be tempted to turn the back with frame to the outside. This is incorrect! Make sure the frame faces the front. It will be covered with cushions later. The instructions were not very clear in step 2 . There is a washer that goes between the bolt and the chair pieces. This is not explained very well but look closely at the picture diagram for better explanation. Step 3 was a doozy for me, this is where I needed a little bit of help holding the bottom together while bolting the pieces together. Since the bottom frame did not match up to the holes easily. This is why you will find the instructions to state many times, DO NOT TIGHTEN ANY BOLTS, until the end. I did not tighten them completely but still had to go back and loosen them to adjust the alignment to complete step 3. But what I found difficult was it is hard to reach the bolts in order to tighten after assembly. Good thing I have small hands. With the help of a strong man I was able to get this love seat assembled in about 30 minutes. It glides smooth and very comfortable. The quality is good and looks fabulous on my front porch. Warning! It scratches very easy.
    AHughes
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/15/2020
    Great size Great price Great quality
    Love it. Fits two wonderfully. Very easy to put together. Just make sure you have the back facing the right way from the start. Glide function is great. And for the price you can't go wrong!
    Broken
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/14/2020
    Great Look. Good Price.
    This Glider is Absolutely Beautiful. It matching the rest of my wicker look furniture. Cushions are good quality and glider is very smooth.
    Judith
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/21/2014
    works well when you put it together correctly
    As others have said in previous reviews the glider works well and goes together well if you put it together right, following the directions, such as they are, instead of following your "instincts". Like others we put it together like it seemed like it would go on and just like others said it didn't work...., holes didn't line up, didn't work, and of course like others have said... we had put the back on backwards...the wicker HAS to go on the outside...like the sides, and the very back holes go on TOP of the one middle frame hole... then it works great, the directions are just hard to read with not another explanation. after we figured that out it went together just fine, and looks great, works great, fits our small (10X16) deck great. Just make sure the back is put on with the wicker facing out, remember the cushions will cover up the back frame...
    timike