Brother

Brother Portable DS-940DW Duplex and Wireless Compact Mobile Document Scanner

$153.88
(3.38) 3.38 stars out of 16 reviews 16 reviews
$153.88
$153.88
Free overnigh delivery
FSA and HSA eligible
Brother Portable DS-940DW Duplex and Wireless Compact Mobile Document Scanner

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Customer reviews & ratings

3.38 out of 5stars
(16 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
03/29/2022
Excellent scanner with awesome features!
This scanner was perfect for what I needed. I work for the City and they do not allow you to install software and hardware in their network. You have to have approval from IT which is never allowed. This scanner is fast and quiet. I scanned 14 timesheets in 40 seconds. It can scan in .pdf and .jpeg formats. It scans in black and white or color. You do not need a computer because this scanner can save to a micro SD card, or to a computer via USB or Wifi. The software it came with is not the greatest and the PDF software is like a trial limited version. The instructions are terrible. If you are turning it on, short press the power button for a second. If you are turning it off, long press the power button and hold for at least 6 seconds before you let go. Otherwise it will drive you crazy with lights flashing and nothing happening. This scanner doesn't take up very much room on your desk. One thing you cannot do is scan an open book like a flat bed scanner. The page being scanned has to pass through the scanner, not unless you rip the page out of the book. It cannot read a 128 GB card. The card I have in mine is 8GB and is more than enough. You can transfer your files into your computer using the scanner as an external drive. The price is very affordable for the features it has. Do not forget to buy a protective case to protect your investment. I carry this scanner where ever I go.
BOJO

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
02/19/2022
Only charges connected to PC. Partial Mac support
Not too bad but a little over priced. Battery won't charge with charger. Charges only when plugged in to computer. The Mac software has less options than the Windows software. It thinks there's a jam when no paper is picked up or paper length is longer than expected. Have to open and close the scanner to clear the jam and it it's so hard to open it feels like it's going to break. Really needs a way to clear the jam without opening the scanner, see charging status from software and webadmin and the software options should all be in one place.
Francesco
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/20/2022
    Poorly App
    The app is so poorly and disappointing. Every time you turn it back on it takes a long time to connect back on. I don't recommend this product if you planning just to scanned through wifi. Very disappointed
    Carlos
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/11/2022
    Simple and easy
    I don't think a scanner could be made any easier to use and it's perfect for documents. Everybody that sees me use it is impressed and several of my co-workers have purchased one because of mine. Two features that have room for improvement: 1. The default name is long, too long, and only the final digits are different. The names all look the same in File Explorer because there's not enough room (no, the name is too long). 2. Sometimes I get the exclamation point and don't know why. Turning the scanner off and on usually clears that.
    Bobby62914
  • 2.00 out of 5 stars review
    Verified Purchaser
    04/06/2022
    Disappointing Portable Scanner
    As a top model should be easier to get it working and regularly shows there's an issue that can rarely figure out what the problem is. Consistent difficulty with getting it to scan and once it is active there's an excessive delay before it will scan. Then trying to find it and place it elsewhere is not that friendly. So, a bit disappointed it is not as user friendly as I had hoped.
    Paul R
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/29/2022
    Excellent scanner with awesome features!
    This scanner was perfect for what I needed. I work for the City and they do not allow you to install software and hardware in their network. You have to have approval from IT which is never allowed. This scanner is fast and quiet. I scanned 14 timesheets in 40 seconds. It can scan in .pdf and .jpeg formats. It scans in black and white or color. You do not need a computer because this scanner can save to a micro SD card, or to a computer via USB or Wifi. The software it came with is not the greatest and the PDF software is like a trial limited version. The instructions are terrible. If you are turning it on, short press the power button for a second. If you are turning it off, long press the power button and hold for at least 6 seconds before you let go. Otherwise it will drive you crazy with lights flashing and nothing happening. This scanner doesn't take up very much room on your desk. One thing you cannot do is scan an open book like a flat bed scanner. The page being scanned has to pass through the scanner, not unless you rip the page out of the book. It cannot read a 128 GB card. The card I have in mine is 8GB and is more than enough. You can transfer your files into your computer using the scanner as an external drive. The price is very affordable for the features it has. Do not forget to buy a protective case to protect your investment. I carry this scanner where ever I go.
    BOJO
  • 2.00 out of 5 stars review
    Verified Purchaser
    03/03/2022
    Nice design, but!
    Do not buy this device if expecting to use with a tablet. It will not charge with included cord into any separate USB plug. I like the compact design and other features but don't have any other means in which to charge as direct by the manufacture.
    wolfbreed36
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/19/2022
    Only charges connected to PC. Partial Mac support
    Not too bad but a little over priced. Battery won't charge with charger. Charges only when plugged in to computer. The Mac software has less options than the Windows software. It thinks there's a jam when no paper is picked up or paper length is longer than expected. Have to open and close the scanner to clear the jam and it it's so hard to open it feels like it's going to break. Really needs a way to clear the jam without opening the scanner, see charging status from software and webadmin and the software options should all be in one place.
    Francesco
  • 2.00 out of 5 stars review
    Verified Purchaser
    10/17/2021
    Beautiful scanner, flakey and frustrating to use
    Conceptually this is a great product. It offers USB, SD card, and wireless scanning. However, the Brother DS-940W is infuriating to use. - The bundled application, though it looks pretty, is cumbersome to set up and use. Moreover, it is unusably buggy. With every click and every scan I am prompted multiple times to acknowledge "cannot connect to localhost". - The included cable is comically small such that it can only effectively be used in wireless mode. - In wireless mode, the scan button does not work, forcing you to click on the buggy application to initiate a scan defeating half the point of it being wireless. - The battery is effectively useless. Despite reading the documentation multiple times, I cannot tell if the battery LED is telling me it is charging, needs charging, or is just broken. - If the finicky and fragile sheet feed fails to grasp the first millimeter of paper, it errors out and requires needless cajoling to resume operation. It gets two stars instead of one because it looks nice. If you do not actually have to uses it, it is a nice scanner. It seems like a product that needed another year of testing and development but was sadly released to test on customers instead.
    wwww
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/24/2021
    Having issues with it. can't find the menu on setting up the timer to have it power down after use. Also not so user friendly. think I'm going to return it for a different brand. scans great when it does work. 2 sided Is a plus.
    Krysta23
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/21/2021
    Dont
    Wanted a plug and go. Very easy instruction but couldnt get it work. Downloaded software and alerts started. Paper jam , open top etc.. and hadnt use it. Never scanned. Sending it pack. Very disappointed.
    Unknown
  • 3.00 out of 5 stars review
    Verified Purchaser
    04/28/2021
    Question on scanner DS-940DW
    This is not exactly a review, this is a question I need. I purchased this and it works well, I do have a problem.... I got this scanner mainly to scan pictures (old and some a little thicker then todays prints.) As I put the pictures in they get stuck on the paper holder on the back part of the scanner and will not pushup and through. Is there a way to take the flap off or lay it down? I see in some of the advertisements the flap is not there
    Sandy
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