It is easy and convenient to return items that are within the Marketplace return policy. You can learn how to Return by Mail, find a local store to return your item in person, or contact Customer Care using the button below for help getting a shipping label.
If you're returning one or more items in-store, pack each item you need to return separately and bring them to the customer service desk at any Payless Daily store. We'll take care of printing as many labels as you need, but we don't have packaging material and can't accept any items that are not boxed and ready to ship.
If you already started your return online or with Customer Care, you can finish the return in a Payless Daily store only if you print your return label and bring it with you to the customer service desk.