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Freight Delivery
Heavy or Oversized Items
- May be delivered by a freight company
- Arrive approximately 5 to 8 business days after leaving the warehouse
- Have a surcharge
Things You Should Know
- The freight company will contact you to schedule a delivery date and time
- Certain items include delivery into your home, but most will be delivered to your front door or the main entrance to your apartment building
- Any additional options, such as delivering the item indoors, may require payment of additional fees
Tips for Freight Orders
- We recommend you have one or more people help you move your item to its final location
- Before you sign for the delivery, please inspect the package for damage (it is normal for the package to show some wear)
- If there is visible damage to the package's contents, refuse delivery of the order and contact Customer Care
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